Residence 110 (Hotel and Apartments)

Honestly, Residence 110 was a pretty disgusting place. The fact that some people reviewed this place as clean is ridiculous. You can usually tell if the place is clean just by how they keep their lobby area and their lobby wasn't clean. But let's get to the heart of the matter. I believe this place has an ant infestation (if not, roaches also, though I didn't see any on my one night stay). There were ants roaming around the kitchen counter and sink area as well as along the walls right from the time I checked in. I gave them a pass for that until they crawled onto me while I was sitting on the bed watching TV! Yes, they even got onto my mattress (which was the best part of the stay) and that's when I decided that I've had enough and that there was no way that I was going to stay two nights, not to mention that the shower area felt so dirty that I had to wear sandals while showering. The hotel declined my refund request but trip.com did, thankfully. I even spoke to the manager/owner regarding this and he even acknowledged it himself that if I changed rooms it wouldn't help much. They really ought to do some serious cleaning and pest control especially if they are going to call themselves a four star hotel. I didn't get a chance to use their gym or pool but from the photos it looked decent. Included are some photos of the shower area, hallway right outside my room, random stains, and various photos of ant infestation.

I changed my flight to the next day and emailed them to change it but No response at all.

Everything is good,clean and good service and people so nice and kind

Very good location and service. The rooftop swimming pool is really nice

The staff working in the hotel is nice, but the direction is dumb and not understanding. Bad insonorisation, you hear everything that happen in rooms around, and a lot is happening in this neighborhood. Better go elsewhere

I hate the sound of drill, it's really disturbing and it woke me up and can't sleep anymore in the morning.