Aurea Central Hotel

This is my third visit to the Aura Hotel in Phnom Penh this month, and each stay has been great. The front desk service is excellent. It's definitely worth choosing again next time I'm in Phnom Penh.

The room size was just right, and the breakfast quality was good. The late-night snack was a great bonus! The location is convenient, close to the Central Market. The hotel was clean, and the service was excellent, especially the front desk staff who were very friendly!

Clean and hygienic, the front desk staff's Chinese is excellent. You can choose breakfast or order à la carte. Transportation is also very convenient; you can take a tuk-tuk directly to many places. The hotel's location is easy to find.

An absolutely terrible experience, I would not recommend it at all. Firstly, and most intolerable, the hygiene was disgusting. The duvet and pillows reeked of a strong, oxidized body odor from previous guests, clearly indicating they hadn't been washed or changed promptly. Secondly, breakfast was a disaster, on par with a budget motel in China. Thirdly, the staff at this hotel were extremely rude. They didn't even offer basic greetings when we encountered them and maintained cold expressions throughout our stay. In summary, I advise everyone to avoid this place.

The shower drain was clogged, hope it can be improved. The location is good, very close to the Central Market and also quite close to the city center. Breakfast was satisfactory, so overall it was good. However, I saw a Chinese young man checking out, and the front desk said he had smoked in the room, making it unusable for other guests, and that a fine was required. I don't know how that was resolved later.