Granferte Phnom Penh Hotel

Granferte Phnom Penh Hotel Reviews

Granferte Phnom Penh Hotel

St. 331&570, Sangkat Boengkok, Khan Tuol Kouk, Phnom Penh, CambodiaView Hotel Details
Granferte Phnom Penh Hotel
Granferte Phnom Penh HotelGranferte Phnom Penh HotelGranferte Phnom Penh Hotel
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Guest Reviews of Granferte Phnom Penh Hotel

9.3/10
Great
67 review
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(67)
Positive reviews(66)
Reviews with photos/video(13)
Clean and tidy(11)
Awesome rooms(8)
Awesome stay(6)
Negative reviews(1)
Anonymous User
Deluxe 2-Bedrooms
Stayed in Feb 2025
Solo traveller
1 review
8.5/10
Very Good
Posted on Mar 25, 2025
The room is clean but not have snack in the room Don't have any food to eat if hungry late night
Response from Property: Reply from the property:Dear Valued Customer Greetings! Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us, and hop to see you again. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Thank you Hotel Manager Liphan
Guest User
Superior 2-Bedrooms
Stayed in Jan 2024
Solo traveller
1 review
10/10
Outstanding
Posted on Feb 24, 2024
Excellent apartment. Very clean and comfortable apartment. Excellent place to stay especially if anyone is travelling with friends or family. Would highly recommend. The surrounding area is also very peaceful and safe.
Response from Property: Dear Sir, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Sila & Teams
Tip Yon
Superior 1-Bedroom
Stayed in Jul 2024
Solo traveller
3 review
8.5/10
Very Good
Posted on Aug 15, 2024
Everything’s good Cleaned Comfortable Silently
Response from Property: Dear Valued CustomerGreetings!Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us,and hop to see you again. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Thank youHotel Manager Liphan
Simon KH
Executive 3-Bedrooms
Stayed in Nov 2023
Travelling with friends
1 review
9.5/10
Amazing
Posted on Dec 23, 2023
Spacious room, best fits with friends and family. Great amenities. Good staffs and nice location where easy access to restaurants and convenient store. Will stay again next time.
Response from Property: Dear Mr./Ms. Po KH, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
NATDANAI
Superior 1-Bedroom
Stayed in Nov 2023
Business traveller
10 review
10/10
Outstanding
Posted on Dec 23, 2023
Very good and clean, new service apartment. Facilities are exceptional. It's impressive that they provide a rice cooker in the room which is quite essential for me who eat rice everyday. Thank you for everyday big cup of Ice coffee at Breakfast time.
Response from Property: Dear Mr./Ms. Natdanai, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
Guest User
Superior 1-Bedroom
Stayed in Nov 2024
Family
1 review
8.0/10
Very Good
Posted on Dec 12, 2024
Nice for staying
Response from Property: Dear Valued CustomerGreetings!Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us,and hop to see you again. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Thank youHotel Manager Liphan
Guest User
Superior 1-Bedroom
Stayed in Nov 2022
Business traveller
2 review
7.5/10
Posted on Jan 3, 2023
First time in Granferte. Looks like an office building outside. Room layout is nice and practical. Ideal service apartment. dismerit is both towels are totally torn! Really Surprised me if the room attendant had a fight with the boss. Amenities have 2 Razors, 2 Soaps, 2 Lotions, 2 Conditioners, 4 Shampoos with 1 bottle half empted but no shower gel?! This is an impact to such nice hotel.
Response from Property: Thanks so much for choosing our hotel during your trip to Phnom Penh. We look details of your feedback and comments, thanks for your valued times write review. We look forwards to welcoming you and family again soon to Granferte Phnom Penh Hotel. Best regards, Pirath, Hotel Manager
Guest User
Executive 3-Bedrooms
Stayed in Jan 2023
Business traveller
9 review
8.5/10
Very Good
Posted on Mar 9, 2023
Unexpected jewel of the residence I found in Cambodia.
Response from Property: Thanks so much for choosing our hotel during your trip to Phnom Penh. We look details of your feedback and comments, thanks for your valued times write review. We look forwards to welcoming you and family again soon to Granferte Phnom Penh Hotel. Best regards, Pirath, Hotel Manager
Tianpingliangduan
Superior 1-Bedroom
Stayed in May 2025
Business traveller
78 review
10/10
Outstanding
Posted on Jun 20, 2025
The room is clean and tidy, with a washing machine. Very convenient
Original TextTranslated by Google
Response from Property: Dear Value Clients, Greetings!Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service.We hope that you had a great journey and enjoyed your stay with us,and hop to see you again.If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know.Thank youHotel ManagerLiphan
sprikey
Executive 3-Bedrooms
Stayed in Nov 2024
Business traveller
4 review
10/10
Outstanding
Posted on Feb 8, 2025
The room is large, the location is convenient, quiet, sanitary and safe, very good, the front desk staff is also very warm and thoughtful, breakfast is eaten in the coffee shop in the lobby on the first floor, very good, very good.
Original TextTranslated by Google
Response from Property: Dear Valued CustomerGreetings!Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us,and hop to see you again. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Thank youHotel Manager Liphan
Xiaxiaoyu
Superior 2-Bedrooms
Stayed in May 2024
Business traveller
48 review
9.5/10
Amazing
Posted on Jun 3, 2024
Very quiet, suitable for business trips. The downside is that the curtains are roller blinds, which have poor light blocking properties, so light comes in as soon as the sun rises.
Original TextTranslated by Google
Response from Property: Dear Mr./Ms. Xiansiaoyu, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
Guest User
Deluxe 2-Bedrooms
Stayed in Mar 2024
Business traveller
28 review
10/10
Outstanding
Posted on May 3, 2024
It is very close to the airport and AEON 2. It should be a new district. The surrounding environment is good. There are many restaurants nearby. The room facilities are very good. There is a kitchen so you can cook your own food. Nice~
Original TextTranslated by Google
Response from Property: Dear Mr./Ms, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
yueyue723
Superior 2-Bedrooms
Stayed in Mar 2024
Travelling with friends
241 review
6.0/10
Posted on Apr 3, 2024
Too remote location too remote location too remote location too remote location too remote location too remote location too remote location too remote location too remote location too remote location
Original TextTranslated by Google
Response from Property: Dear Valued CustomerGreetings!Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us,and hop to see you again. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Thank youHotel Manager Liphan
Tianshuxiangjiao
Deluxe 1-Bedroom
Stayed in May 2025
Travelling with friends
7 review
10/10
Outstanding
Posted on Jul 1, 2025
This hotel is always my first choice
Original TextTranslated by Google
Response from Property: Dear Value Clients,Greetings!Thank you for choosing our hotel for your accommodation stayed. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service.We hope that you had a great journey and enjoyed your stay with us,and hop to see you again.If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know.Thank youHotel ManagerLiphan
yueyue723
Superior 2-Bedrooms
Stayed in Mar 2024
Solo traveller
241 review
2.0/10
Posted on Apr 2, 2024
The Cambodian male front desk staff who was on duty alone last night was very unfriendly. There were only four bottles of drinking water in the room for two people. After I finished drinking, I went down and asked for some to be given to me and told me that I had to buy it myself.
Original TextTranslated by Google
Response from Property: Dear Yue Yue,Thank you for your feedback. I'm sorry to hear about your recent experience with our front desk staff.Regarding the water bottles, we typically provide four complimentary bottles per room per day. However, I understand your frustration and apologize for any inconvenience caused.Please contact me directly so we can resolve this matter and improve your experience. We hope to have the chance to serve you better in the future.Sincerely!Mr. Ravy & Team