SureStay Hotel by Best Western Phoenix Airport Reviews
SureStay Hotel by Best Western Phoenix Airport
3037 E Van Buren St, Phoenix, Arizona 85008, United StatesView hotel details
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1 night
Guest Reviews of SureStay Hotel by Best Western Phoenix Airport
8.5/10
Very good
42 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.0
Service8.7
Cleanliness9.0
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All reviews(42)
Positive reviews(38)
Reviews with photos/video(7)
Close to airport(12)
Great service(9)
Clean and tidy(8)
Negative reviews(4)
rockyy1951
Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Microwave and Refrigerator, Non-Smoking
Stayed in Jul 2026
Solo traveller
1 reviews
9.0/10
Great
Posted on Aug 23, 2026
Indeed the hotel is nice for a short stay (1-2 nights). However there are 2 things that I was unsatisfied with. I specifically requested a quiet room. But the room that I got had an air conditioner which was making a cranking noise all night. This ruined my sleep especially after a long flight of 14 hours. Secondly, the room had no handwash and no body wash available. Both the bottles were empty. This should've been checked before the room was allocated.
Guest User
King Room - Non-Smoking
Stayed in Jun 2026
Couple
5 reviews
10/10
Outstanding
Posted on Aug 17, 2026
The environment is clean and comfortable, and the staff are friendly and enthusiastic. Any issues were resolved and responded to promptly. Breakfast was provided and was pretty good. They also offer airport transfers, which I found quite convenient. The location isn't far from the airport either, which is great.
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Guest User
King Room - Non-Smoking
Stayed in Oct 2025
Solo traveller
4 reviews
10/10
Outstanding
Posted on Dec 22, 2025
Went there for a business event, super worth the cost/benefit. Great bed, free airport transfer at all hours, breakfast included, and friendly staff. It's just 10 min by car from the city center. Would stay again if return to Phoenix! Easy access to the Grand canyon.
Anonymous User
Two Queen Room - Non-Smoking
Stayed in Mar 2026
Family
6 reviews
6.5/10
Posted on Apr 11, 2026
near the airport but rundown amenities and very expensive for the one night stay. overall you get everything you need, though. there were 4 of us on the reservation but they only gave us 3 towels which was a bit inconvenient. overall decent location and experience, but a bit higher price than it is worth
leender
King Room - Non-Smoking
Stayed in Aug 2025
Business traveller
12 reviews
9.5/10
Amazing
Posted on Sep 2, 2025
Recommended by a colleague, surprisingly nice. Considering the reasonable price, the location is perfect, just few minutes away from the international airport, and there’s a 24 hours free shuttle
Think the hotel was recently renovated and it’s clean and neat. Btw the vending machines are right next to the reception, just in case jet lag in the middle of the night
Flying-bunny
King Room - Non-Smoking
Stayed in Dec 2025
Business traveller
21 reviews
9.5/10
Amazing
Posted on Mar 14, 2026
The rooms are spacious and clean
Free shuttle service
Ahgus
King Room - Non-Smoking
Stayed in Mar 2025
Other
108 reviews
8.5/10
Very good
Posted on Apr 30, 2025
Good location, good service, they do not have baggage storage. Very helpful front desk and very polite.
I recommend for economic layover near PHX.
The Aries Lady
King Room - Non-Smoking
Stayed in Dec 2024
Solo traveller
4 reviews
9.0/10
Great
Posted on Jan 21, 2025
I loved this more stay more than i anticipated. The bed is soooo comfortable I didn’t wanna leave , it is sooooo clean I was surprised as i assumed it would be more like a bed and breakfast kind of quick in and out kinda stay, furniture well kept, and clean. I don’t think as a lady travelling alone though I’d be okay staying more than 2 nights just my take for security reasons, however but it was a great stay and close to the airport. There is also free airport shuttle pick up and drop off so that was really good.
Guest User
King Room - Non-Smoking
Stayed in Oct 2024
Solo traveller
1 reviews
8.0/10
Very good
Posted on Dec 2, 2024
Nice room and convenient location near the airport. The rooms were well furnished, but lacked any crockery/cutlery.
RGRS
King Room - Non-Smoking
Stayed in Nov 2024
Solo traveller
4 reviews
8.0/10
Very good
Posted on Dec 21, 2024
It was ok and a free airport shuttle and breakfast were included
Guest User
King Room - Non-Smoking
Stayed in May 2024
Family
2 reviews
9.0/10
Great
Posted on Jun 17, 2024
Everything was fine. Did not get to eat breakfast because airport shuttle back to the airport is only offered once a hour do we had to leave before breakfast was ready
JZVan
Mobility Accessible King Room with Bathtub - Non-Smoking
Stayed in Mar 2024
Couple
25 reviews
7.0/10
Posted on Apr 12, 2024
Clean rooms and a good location for those who are spending the night in Phoenix and want to be close to the airport.
Dimitri Fedoseyev
Two Queen Room - Non-Smoking
Stayed in Nov 2025
Travelling with friends
6 reviews
10/10
Outstanding
Posted on Jan 2, 2026
Allol ok
BeeBong
King Room - Non-Smoking
Stayed in Jan 2025
Business traveller
19 reviews
6.5/10
Posted on Apr 4, 2025
Was near PHX with shuttle
richoman
King Room - Non-Smoking
Stayed in Aug 2023
Business traveller
52 reviews
8.0/10
Very good
Posted on Sep 20, 2023
nice and clean ,vaule for money. with free shuttle bus to Airport.