SOL by Melia Phu Quoc Reviews

Very comfortable and quiet, perfect for relaxing. The sunset view from their beach is also beautiful.

Had a really enjoyable 3-night stay. Our family visits Vietnam once a year, and we made so many memorable memories this time. We'll definitely be back next year with my parents. It's a great place to stay for the value.

Great place, if only I didn't have to sleep with lizards all over the hotel every night! Other than that, it was very good!

NOT RECOMMENDED!! IF u expecting the visitor after 10pm. I was booking in room massage from legal/registered massage shop after long day outdoor activities. Upon my therapist arrived at 10:41pm and called me said that reception staffs NOT allowed guest enter guest room after 10pm and left. I had made a called to reception to informed them about my therapist is there but staff insisting NOT allowed visitor after 10pm then I asked again even my friend BUT still same result. (It's included family as long as they're not stay to their hotel then treated as VISITOR). I'm so upset and read the hotel policies from trip.com but totally no mentioned at all and even their "Hotel Policy Board" located right infront the reception desk can't find this claused too (refer to attached photo). Also, I had talked to the staff and request them to show me the hotel policy but the staff just tried to searched from their computer and even get the security manager to approached me. Same result, no way for them to present me the hotel policies with this claused. One thing I must complimenting is their overall service is good and friendly staffs BUT NOT this Ridiculous policy which undisclosed to the public!! Anyway, please refer to below what hotel "Guest Experience Manager" explained to me via email. ************* Dear Mr. Lee, Thank you for your prompt response. I fully understand your concerns, especially as your intention was simply to enjoy a relaxing in-room massage after a long day. To clarify, the restriction is our security and visitor-management policy, rather than a regulation that applies uniformly to every hotel in Phu Quoc, but this is the common hotel regulation in Vietnam, including Phu Quoc. The policy is intended to maintain the security, privacy of all guests, to ensure proper control of external persons accessing the hotel after hours and also to avoid ************ supporting to requirement from the government. Regarding friends or family members staying at another hotel, the same visitor procedure applies. If you have a visitor during the allowed time, you must pass by reception to register them to be a visitor and they must leave your room before 10PM. We acknowledge your point that this restriction was not clearly communicated to you. We understand how this could have caused confusion, and we sincerely apologize that this was not made clearer to you before or during your stay. We appreciate your feedback and will review how this policy is communicated to guests to avoid similar misunderstandings in the future. Yours sincerely, Kayden Huynh (Mr.) Guest Experience Manager ***************************

Went with the all-inclusive package! The sea was too cold for swimming at this time of year, but we had fun in the pool. The fish in the picture was delicious!

The hotel is absolutely beautiful, and the beach is huge. I highly recommend this place. The breakfast spread was also fantastic.

Near location to the airport. Great looking greenery and swimming pool. The pool background is to the open sea. The room itself is okay. Breakfast spread is more limited. Not much stuff around The surrounding. They don't provide shuttle service to nearby places.

Exceeded expectations! The hotel is very close to the airport, and its facilities are so complete you could just relax and enjoy everything within the hotel. The food selection was also plentiful. The only downside is that it's too far from Sunset Town, costing 100 in taxi fares for a round trip.

If you’re someone that enjoy the beach, sea, and sunset. This will be a recommended area to be at. Private beach. Quiet. Sunbed. 2mins ish walk from your hotel to the private beach by the hotel themselves. Or you can just chill by the pool enjoy the sunset too. Just a 6mins-20mins to the nearby night market/cafe/ places to visit depending on what you want to do. Convenient location, pretty centralize to various stuff

Phu Quoc’s majority focus on hotel stays and it provided us with a comfortable and unique experience throughout our visit. We particularly enjoyed the swimming pool and the beach view. It’s a place I’d highly recommend for my family and friends on future visits.

Staying in a swim-up room was absolutely fantastic, it felt like having a private pool! The service was top-notch; the staff were incredibly, incredibly, incredibly wonderful. When checking out, they informed me that as a member, I could get a 200,000 VND discount on room service expenses. The staff also told me that the hotel offers discounted Grab rides. It's super close to the airport, which is why we booked our last two nights here. It would be even better if the room provided mosquito coils.

Spending a whole day here just chilling out is no problem at all! You can get a massage, a head wash, and there's a gym. Plus, the hotel even offers a complimentary afternoon tea. Getting picked up from the airport is super convenient – just make a reservation. It's completely free! And if you're staying at the hotel, massages come with a 30% discount. 👍

Our first time experiencing this place at SOL was simply amazing! The private beach and pool with breathtaking sunset views were absolutely stunning. The service was excellent, and the staff were young, cheerful, and incredibly quick and enthusiastic to help us. We were also pleasantly surprised to receive a thank you note along with a dessert from SOL. Additionally, SOL offers complimentary afternoon tea and a variety of services like yoga, a gym, and a spa. The breakfast was diverse and delicious. It's definitely a worthwhile experience for a relaxing getaway, and I will certainly be back for future holidays. Thank you, SOL, for such a wonderful experience!

Wonderful hotel with a beautiful sea view. Friendly staff and well-maintained, spacious rooms.