My Phu Quoc Sea Night Hotel Adventure
Seeing the high price of this hotel, I thought the service would be great, but what happened next was incredibly disappointing! In the morning, I went to the gym to work out. A pedal on one of the exercise machines suddenly broke off and hit my friend's leg, causing them to fall to the ground. Their left leg was bruised, swollen, and in excruciating pain. If the pedal had hit their head, the consequences would have been unthinkable!
When we reported the incident to the front desk, they were incredibly rude. We were forced to accompany my friend to the hospital, where they used their travel insurance, so it didn't cost the hotel much. Upon returning from the hospital, it was as if nothing had happened. A person claiming to be the manager even declared that the hotel bore no responsibility whatsoever! They suggested that guests should inspect the equipment before using it!
When the guest mentioned calling the police, the hotel manager laughed out loud, saying, 'Go ahead and call the police, I'll even call them for you!' The manager then spoke to the police, and when the guest tried to call them again, the police's response was shocking: 'If you're not happy, you can just check out, why are you still staying there?'
With nowhere to turn for a complaint, we left in sorrow, my friend limping into a taxi.
Original TextTranslation provided by AI
