The Marina Phuket Hotel Reviews

Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us. We are so glad that you enjoyed our quieter location, our swimming pool and the service provided by our team.We are so glad that you found our breakfast to your liking. Your feedback is greatly appreciated and it inspires us to continue delivering great experiences to our guests.Thank you for choosing to stay at The Marina Phuket and we look forward to welcoming you back soon.Best regards,The Marina Phuket Management

Response from Property: Dear ViviLeon,Thank you very much for sharing your experience with us. We are so glad that you enjoyed your stay at our hotel. Whether it was the comfort of your bed or the quality of your breakfast, we are glad that the room met your expectations in terms of cleanliness, quietness and overall atmosphere.We are so glad that you found riding a motorbike to and from Patong Beach both fun and convenient. We understand the importance of safety and convenience in traveling.We sincerely appreciate your feedback and hope to welcome you back for another wonderful stay. Please do not hesitate to contact us for future bookings or inquiries.Best regards,The Marina Phuket Management

Response from Property: Dear Silondile,Thank you for sharing your positive experience at our hotel. We are so glad you enjoyed our clean, service and convenient location near Patong Beach. We are so glad you found the rooftop area amazing!Your feedback is very valuable to us and we are so glad you had a great time.We hope to welcome you back soon!Warm regards,The Marina Phuket Management

Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us. We are so glad that you found our accommodation clean and beautifully designed, and that you were able to relax and enjoy the beautiful view during your stay.Your positive feedback truly inspires us to continue providing the best experience to our guests. We look forward to welcoming you back in the near future for another relaxing break.Warm regards,The Marina Phuket Management

Response from Property: Dear Muhammad Rifky R,Thank you for choosing to stay with us and for sharing your positive experience. We are delighted to hear that you found our hotel clean and enjoyed the breakfast. Your feedback is truly inspiring, and we will share it with our team to encourage them in continuing to provide excellent service to all our guests.We look forward to welcoming you back on your next visit.With respect and gratitude,The Marina Phuket Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us! We are excited to hear that you enjoyed your stay at our hotel. and every aspect of your visit. From our rooftop infinity pool to our location, service and breakfast. Meets your expectationsYour kind words mean a lot to us. And we are delighted to hear that you found value in your stay with us. We are committed to providing excellent service and creating memorable experiences for all of our guests.We truly thank you and look forward to welcoming you back for another wonderful stay in the near future!Warm regards,The Marina Phuket Managemen

Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your great feedback with us! We are very excited to hear that your stay at our hotel was a memorable and enjoyable experience.Your kind words about our most beautiful and friendly hotel mean a lot to us. Providing excellent service and creating a welcoming atmosphere for our guests is always our top priority. And it is such a pleasure to know that we succeeded in making your stay special. Thank you once again for choosing to stay with us and sharing your positive experience. We hope to be delighted to welcome you back to our hotel in the future!Warm regards,The Marina Phuket Management

Response from Property: Dear ShakeM,Thank you for taking the time to share your detailed feedback with us. We're delighted to hear that you enjoyed many aspects of your stay, including our friendly and efficient staff, delicious breakfast, clean rooms, and the convenient amenities nearby, such as the beach access, vendors, and tour booking options. It's wonderful to know that you were able to take advantage of the spa services and enjoy the rooftop pool area during your visit.We apologize for any inconvenience caused by the firmness of the beds, but we're glad that our team was able to provide a solution with a mattress topper to enhance your comfort. Your feedback regarding the proximity of neighboring buildings is duly noted, and we recommend closing the blinds for added privacy, as you suggested.We appreciate your understanding regarding the traffic in the area and encourage guests to plan accordingly when traveling by car. Your insights help us continually improve the overall experience for our guests.Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Best regards,The Marina Phuket Management

Response from Property: Dear Novahadid,Thank you for your detailed review. We're pleased to hear that you found our hotel clean and our staff, welcoming and attentive. We appreciate your feedback on the shower issues and will address the concerns regarding the bathtub and curtains to prevent water leakage. We're also sorry to hear about the quality of the amenities provided. Your comments are valuable, and we will work on improving these aspects. We hope to have the opportunity to better serve you on your next visit.Warm regards,The Marina Phuket Management

Response from Property: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at The Marina Phuket Hotel. We truly value all comments, as they help us enhance our services and guest experience.Upon investigation, we regret to inform you that we could not locate your booking in our system, which prevents us from verifying the issue. Should you choose to stay with us again, please do not hesitate to inform us of any problems or concerns you encounter so that we can assist and resolve them promptly. We apologize for any inconvenience caused.We appreciate your kind words about our front desk and cleaning staff. It's always encouraging to hear that their efforts have not gone unnoticed. We are committed to providing a better experience and would love to have another opportunity to host you under better circumstances.Warm regards,The Marina Phuket Management

Response from Property: Dear Gautam,Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our newly renovated facilities and found our rooms to your liking.Our team strives to provide a welcoming and helpful atmosphere, and it's rewarding to know that their efforts resonated with you. We are glad that you appreciated the friendly service and the quality of our swimming pool.We hope your stay was memorable and that we will have the pleasure of welcoming you back to our hotel in the near future.Warm regards,The Marina Phuket Management

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your feedback about your recent stay with us at The Marina Phuket Hotel We are delighted to hear that you found our staff friendly and helpful. And you enjoy our rooftop pool and bar.Thank you for your constructive comments regarding the distance to the mall area. We strive to provide a comfortable and enjoyable experience for all of our guests. And your feedback is invaluable in helping us reach those goals.We look forward to welcoming you back to our hotel soon.Warm regards,The Marina Phuket Management

Response from Property: Dear Jamie,Thank you for sharing your thoughts with us. We are delighted to hear that you and your friends enjoyed your stay, especially the swimming pool and our three signature mojito flavors.We sincerely apologize for the inconvenience you experienced with our hospitality service, and we have noted your feedback regarding taxi management. We appreciate your understanding and are pleased to hear that you found our hotel to be good value for money. Your feedback is valuable as we strive to continually improve our services.We hope to welcome you back soon for an even better experience.Warm regards,The Marina Phuket Management

Response from Property: Dear Sofia,Thank you for the 10/10 rating! We are so glad you enjoyed our pool, clean room and food. It means a lot to our team to know that we were able to provide you with a positive experience.Thank you for taking the time to write a review. We hope to welcome you back soon for another wonderful stay.Warm regards,The Marina Phuket Management