Laya Resort Phuket Island

Laya Resort Phuket Island Reviews

Laya Resort Phuket Island

48 Layan Road, Soi 2, Moo.6, Cherngtalay, Thalang, Phuket Province, 83110, ThailandView Hotel Details
Laya Resort Phuket Island
Laya Resort Phuket IslandLaya Resort Phuket IslandLaya Resort Phuket Island
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Laya Resort Phuket Island Guest Reviews

4.5/5
Great
33 review
Verified reviews
Location4.4
Amenities4.5
Service4.6
Cleanliness4.7
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Positive reviews(32)
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Awesome stay(9)
Great service(9)
Clean and tidy(8)
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Negative reviews(1)
M.O.M
Deluxe Room
Stayed in Aug 2024
Family
8 review
4.7/5
Amazing
Posted on Aug 17, 2024
We had a delightful stay at Laya Resort. The hotel's aesthetics were truly stunning, and our room was spotlessly clean and comfortable. Every member of the staff went above and beyond to make us feel welcome, offering friendly and polite service throughout our visit. While the location was a bit distant from popular tourist spots, we found the peace and quiet refreshing after busy days exploring the area. The only drawback during our stay was the limited variety in the breakfast offerings; the meal was repetitive and we got tired of it after a few days. However, we understand that the hotel is new and still building its clientele, which might affect the range of options they can provide. In summary, we thoroughly enjoyed our experience at Laya Resort and would recommend it to others looking for a tranquil, beautiful place to stay, as long as they don't mind a bit of a commute to explore the city's main attractions.
Response from Property: Dear M.O.M, Thank you so much for your thoughtful review. We're delighted to hear that you enjoyed your stay at Laya Resort Phuket Island also appreciated the hotel's design and cleanliness. It's wonderful to know that our staff made you feel welcome and provided excellent service throughout your visit.We understand your feedback regarding the location and breakfast options. While our location provides a peaceful atmosphere, we acknowledge that it may require a bit more travel to reach popular tourist spots. As for the breakfast, we're continuously working on expanding our offerings and appreciate your understanding as we grow.We're grateful for your recommendation and are pleased that you found our resort to be a beautiful and peaceful place to stay. We hope to welcome you back in the future and provide an even better experience. Safe travels!Laya Resort Phuket Island Team
Anonymous User
Studio Room
Stayed in Aug 2024
Business travellers
20 review
5.0/5
Outstanding
Posted on Aug 16, 2024
nice stuff ,just a little far from the shops。
Response from Property: Dear Guest, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at Laya Resort Phuket Island. We look forward to welcoming you back for another memorable stay. Laya Resort Phuket Island Team
Guest User
Studio Room
Stayed in Oct 2024
Solo travellers
3 review
4.6/5
Great
Posted on Oct 15, 2024
Only 13 kilometers from the airport The hotel is very new. The room is very upright and large. The bathroom is very satisfactory, especially the toilet. The location is a little bit off and the breakfast is a bit single. Everything else is OK and the price/performance ratio is very high. I will stay here again next time.
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6/8
 
Deluxe Room
Stayed in Oct 2024
Couples
21 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Very good. I didn't know it was Wanda Vista Hotel when I booked it. Maybe Ctrip hasn't changed its name yet. It was a pleasant surprise, especially the late check-out until 3pm. It's very new. All the buttons and supplies in the room are in Chinese. I felt like I was back to Wanda Vista in China.
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Anonymous User
Studio Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Several advantages: 1. Great value for money, over 500 for a couple of breakfasts 2. The room and bathroom are super large 3. There are two swimming pools and a children's playground. The main pool is very suitable for children because the water is shallow and it is beautifully integrated with the hotel 4. Although there is no exclusive beach, it is less than 10 minutes' walk to the beach 5. It is a brand new hotel, which is also the reason why I booked it. Everything is very new 6. The service is also very good, especially the restaurant The disadvantage is that it is far from everywhere and there is nothing near the hotel The reason I booked it was because I went to Phuket Town and island hopping in those days. I didn't spend much time in the hotel, so I was suitable for this kind of cost-effective hotel
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6/9
Guest User
Deluxe Room
Stayed in Oct 2024
Family
6 review
4.5/5
Great
Posted on Oct 12, 2024
Let me talk about the good things first: the hotel is a new hotel, the facilities and equipment are very new, the staff is very enthusiastic, the service is not bad, the breakfast is no different from the five-star hotel I stayed in later, it is very delicious, and I was given a free afternoon tea and a late check-out service at 3 pm during the National Day, which is very nice. The hotel also provides motorcycle and car rental services, but they need an international driver's license for cars 😓, and they didn't ask for motorcycles. If you are doing business with Chinese people, it should be difficult to have complete information in this part. Let's talk about the disadvantages: some areas of the hotel are still unfinished and relatively remote. The nearest 711 is two kilometers away, and it is even farther from Patong, Kata, and Karon. Phuket is expensive to take a taxi, so it is not recommended to go to these places. The beach next to the hotel is very large. I went there for a little stroll at night. The beach is definitely not as good as Kata and Karon. Next to it is an old holiday house, and the beach hotel is also doing business with foreigners, because few Chinese people will book a holiday house there. In addition, the privacy of the hotel is a little worse. The swimming pool at the back is on the side of the road, but there is also a main swimming pool in the middle of the hotel. The road is also a small road. It is quite panic to walk on the small road at night when going to the beach. If you just go for vacation and stay in the hotel, the cost performance is 👌. If you drive yourself, it is also 👌. It is convenient to go anywhere with a car.
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Guest User
Studio Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 25, 2024
The hotel is very new, the environment is very good, the breakfast is very good, the service is very good, it is very close to the beach, and it is definitely worth the money. The only drawback is that the hotel is far from the main attractions, but it doesn't have much impact. When you come to Phuket to play island hopping, you can basically pick up and drop off the whole island. The surrounding area is still under development, and various facilities and equipment need to be improved. The asphalt road was being paved on the day we arrived. In short, it is worth staying and the experience is good!
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WEI
Studio Room
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Sep 19, 2024
It was a very good hotel to cook in during this trip to Phuket. Although the location is relatively remote, parking is convenient. The room is also very spacious. It was noted that we were traveling for our wedding anniversary and they gave us a cake to congratulate us. In addition, the equipment and supplies in the room and bathroom are very good. It is worth recommending this hotel to self-driving travelers.
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Susansan
Studio Room
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 11, 2024
I saw that this hotel received five-star reviews before, but there was no written or picture review. I was a little uneasy when I made the reservation, worried that the hotel's good reviews were based on fake reviews. It was very convenient to check in at Phuket Airport when I landed at Phuket Airport alone with two children. Firstly, it was very close to the airport. Second, they have a Chinese-speaking guy at the front desk named Mango. The service is very enthusiastic and it is very convenient to communicate and ask for directions. The third is that although the hotel is not big, it is very, very new. One building is still being renovated, but it does not interfere with check-in at all. Although the hotel's breakfast is not very rich, I think it has everything it needs. Fourth, the hotel's swimming pool water is quite clean because I see staff cleaning it every day. The only small drawback is that the place is a bit remote, but it is very convenient for me to take a taxi with Bolt. It takes about 50 minutes to get to Patong Beach by taxi, which is not bad. It rained on the day we left the hotel. The restaurant waiter was very considerate and did not rush everyone to leave. Instead, he kept asking everyone what they needed. Overall, I feel that the price/performance ratio is very high. Whether it’s staying in a hotel or going out for fun, as long as it’s convenient to call a taxi, I think it’s pretty good. Will come again next time.
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Response from Property: Dear Susansan,Thank you for taking the time to share your experience with us! We are delighted to hear that you had a very good stay at our newly opened hotel. It is wonderful to know that you appreciated the quality of our services.We look forward to welcoming you back for another enjoyable stay.Laya Resort Phuket Island Team
Guest User
Deluxe Room
Stayed in Oct 2024
Family
5 review
3.7/5
Posted on Oct 7, 2024
It's quite quiet. It's a new hotel. There are no facilities nearby. It's convenient for transit to the airport.
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Response from Property: Thank you for sharing your feedback with us! We’re glad to hear you appreciated the quiet atmosphere and convenience of our location, especially for airport transit.We understand that nearby facilities are limited, and we’re always looking for ways to improve our guest experience. We hope to welcome you again soon and provide a comfortable and restful stay.
Guest User
Studio Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 4, 2024
What a great experience. There should be no better hotel in Phuket at the same price. The disadvantage is that it is not within the free pick-up and drop-off range of some one-day tours. However, if you arrange an island hopping tour the next day, it does not matter if it is an island-wide pick-up.
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Huxiaogo
Studio Room
Stayed in Oct 2024
Solo travellers
16 review
0.5/5
Posted on Oct 7, 2024
Worst hotel in Phuket, Wanda, are you sorry? Your level is worthy of the Chinese people. The hotel is a large construction site. The air conditioner automatically turned off in the middle of the night and I woke up due to the heat. The swimming pool is broken and under repair. When you come to Thailand, it’s better to experience a hotel in Thailand. This is exactly the way real estate developers go abroad to make money. The atmosphere of Le Green next door is a hundred times better than this one. Don't be fooled, there is nothing around. When you come here, you feel like you are in a hotel in a county town in China. The facilities in the gym are all domestic low-end products. What a waste of my vacation time and interest.
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Response from Property: Thank you for taking the time to share your experience. We sincerely apologize that your stay did not meet your expectations. We take all feedback seriously, and it’s disappointing to hear about the issues you encountered with the air conditioning, pool, and gym facilities.We strive to ensure every guest has a comfortable and enjoyable stay, and your insights are invaluable in helping us improve. We are addressing the construction concerns to minimize disruptions, and we’re working on enhancing our facilities.If there is any possibility, we would appreciate another opportunity to welcome you back and provide a stay that better reflects our commitment to service. Please feel free to reach out directly if there’s anything we can do to make things right.
Kitty524
Studio Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Very close to the airport! The hotel is newly opened and very clean. The breakfast options are a bit limited. But the surrounding area is very inconvenient~ There is no place to eat and the new hotel has a bit of a smell. It is suitable for a day stay.
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Guest User
Deluxe Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Because the hotel is newly opened, the facilities and equipment are very new. Because it is not close to the beach, the bedding is not damp at all and is neat and clean. The room supplies are complete and very thoughtful. I like it. As a transitional hotel near the airport, it is worth recommending. The hotel staff are enthusiastic, polite, and serve with a smile, which makes the experience very good.
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dreamwalker
Deluxe Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The hotel facilities are very new, the rooms are clean and hygienic, and the staff are warm and thoughtful. The restaurant is delicious and reasonably priced. It is owned by Wanda and feels like a high-end hotel specifically for Chinese people. The location is a bit remote but the advantage is that it is quiet. It is very suitable for conferences and team building. class.
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