On 10 Sept 2026, we did not know what to expect upon arrival. But when we were reaching the hotel lobby, staffs were friendly and helped with our luggage.
As our flight from Singapore to Phuket is in the early hours, we only get few hours of sleep the day before. We had reached Phuket airport in the early morning. Upon checking in at the counter, Khat (Intern) had assisted us with the check in. He is good with English and we are able to communicate well with him. He is friendly and also handsome. 😆 We were served with the welcome drinks. The drink is coconut water, quite nice.
Khat had also helped us to check if the room is ready as we arrived quite early and understand that the check in timing is at 2pm. Out of goodwill, the hotel allows us to check in earlier so that we would be able to nap more.
We then booked the shuttle service at 2pm from the concierge. Staff Nen, who assisted us with the luggage, also the driver who drove us to the Proto de Phuket area. The place is full of bars, food, drinks. Supermarket is available in the area to buy some food as well. There is also shuttle bus to bring us back to hotel. Beach slippers are available upon request and drinking water is available without any additional charge.
I noticed that my balcony door couldn't be locked at night. When I informed concierge, they quickly send someone to the room within 10mins and resolve the issue.
Now the breakfast got 1 for 1 promotion. Just nice for my sister and myself to get some breakfast while waiting for my hubby to arrive.
Managed to get a swim at the pool on the morning of 13 Sept 2026. 🤩 Managed to get a last minute massage as well.
Staff Marina & Pear had assisted us with the check out. There was another lady which I did not get her name. They were friendly and ensure a smooth check out for us. Had also convey my 1 and only feedback to them.
Location is next to the beach and far from other attractions. But I feel, everywhere is convenient with grab and taxis now. No where is too far! 😆
Overall, it is a good experience for all of us. 🤩👍🏻
We will definitely come back here to stay next time we come to Phuket.