Chalong, 53/25 Moo5 Soi Bann Nai Trok, Chaofa Nok Rd Chalong Muang, Mueang Phuket, Phuket Province 83130, ThailandView hotel details
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Guest Reviews of Villa Zolitude Resort & Spa
9.1/10
Great
74 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities9.1
Service9.3
Cleanliness9.1
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All reviews(74)
Positive reviews(68)
Reviews with photos/video(42)
Awesome stay(27)
Clean pool(19)
Great swimming pool(19)
Classy environment(14)
Tasty food(10)
Great value for money(9)
Loved the view(7)
Too many mosquitoes(6)
Negative reviews(6)
Guest User
Tree Top Duplex Pool Villa
Stayed in May 2026
Couple
13 reviews
10/10
Outstanding
Posted on Jun 14, 2026
A very comfortable resort! The staff are also incredibly friendly. This hotel offers great value for money and I highly recommend it to anyone visiting Phuket! It made me fall in love with Phuket.
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꿀바른 백설기
Tree Top Duplex Pool Villa
Stayed in May 2026
Couple
12 reviews
7.5/10
Posted on Jun 11, 2026
The location was better than I expected. Since I'm not much of a beach person, it was a convenient spot for getting around to various places. I wish more hotels would open up in this area.
As many reviews mentioned, being in the forest means you have to deal with bugs. There were lots of mosquitoes, geckos, and gnats. Thankfully, I didn't see any cockroaches. It was a bit annoying when geckos pooped from the ceiling onto the bed. If you dislike bugs, this might not be an easy place to stay. The best part about this hotel is its food! The restaurant within the accommodation is delicious, and the breakfast was what kept me going.
The water pressure wasn't strong, but it was manageable. However, the water was incredibly dirty. My filter turned completely black in just one day; I have no idea what was in the water. A filter is definitely a must. It seems like the renovation isn't fully complete, which might explain the dirty water. It's quite old, but considering that, I think they've managed it pretty well. Oh, and there's a small town about 10 minutes away that's a real hidden gem! It has lots of great restaurants and good massage places – perfect for spending a day. I liked it so much I went twice, haha.
It's a great, close spot, just as good as Patong or Central Town, so if you stay here, definitely check it out!!
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Sanzhimaoyizhigou
Tree Top Duplex Pool Villa
Stayed in Apr 2026
Couple
1 reviews
10/10
Outstanding
Posted on May 24, 2026
Absolutely beautiful, perfect for a vacation. Each unit is a private villa. I originally planned to stay only one night, but it was so perfect that I extended my stay for another night. I truly recommend staying here, it's fantastic! 👍
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Response from Property: Dear Khun Sanzhimaoyizhigou,Thank you very much for your outstanding review and for sharing your wonderful experience at Villa Zolitude Resort and Spa Phuket.We are truly delighted to hear how much you enjoyed your stay in our Tree Top Duplex Pool Villa and that the peaceful atmosphere and privacy of the resort made such a memorable impression on you. Knowing that you decided to extend your stay with us is one of the greatest compliments our team could receive.Your kind recommendation means a lot to us, and we are grateful for your generous support and lovely words.It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back again for another relaxing and unforgettable vacation in Phuket.Warm regards,Krissaprut PattayaVilla Zolitude Resort and Spa Phuket
Buzzberry
Waterfall Duplex Pool Villa
Stayed in Jan 2026
Family
16 reviews
8.5/10
Very good
Posted on Feb 21, 2026
We stayed in waterfall villas. Cute and fairly spacious. First room had a problem with some of the flying insects and had a lizard fall on one of us when entering the room so if squeamish about those things best to avoid a jungle stay.
Service friendly and tuk tuk service efficient.
Breakfast just so so. Not that large a selection but quality fine with a few nice touches.
Response from Property: Dear Ms. Buzzberry,Thank you very much for taking the time to share your feedback following your stay in our Waterfall Duplex Pool Villa.We are pleased to hear that you found the villa cute and spacious, and that our team’s service and shuttle (tuk tuk) assistance were friendly and efficient throughout your stay. It is also good to know that you appreciated the quality of breakfast despite your comments on the variety offered.At the same time, we sincerely regret the inconvenience you experienced regarding insects and the unexpected encounter with a lizard upon entering your villa. As our resort is located within a natural jungle environment, such wildlife presence can occasionally occur; however, we fully understand how unsettling this may have been. Your comments have been shared with our housekeeping and pest control teams to reinforce preventive measures and inspection procedures.We also appreciate your honest feedback regarding breakfast selection. This will be reviewed with our culinary team as we continuously look for ways to improve both variety and guest satisfaction.Thank you once again for your constructive review. We truly hope to have the opportunity to welcome you back in the future for a more comfortable and seamless experience.Warm regards,Krissaprut PattayaVilla Zolitude Resort & Spa Phuket
Guest User
Tree Top Duplex Pool Villa
Stayed in Apr 2026
Couple
4 reviews
10/10
Outstanding
Posted on Jun 1, 2026
The hotel's location is quite secluded; the nearest convenience store requires a taxi ride. However, for someone looking to relax, bringing supplies from the convenience store allows for a full day of lounging, which is very pleasant. The natural environment is fantastic; you can hear birds chirping at night and even spot pheasants during breakfast. The service is also excellent. Although there's no Chinese-speaking staff, basic English communication is perfectly fine. Chinese travelers can stay here with confidence.
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Response from Property: Dear Valued Guest,Thank you very much for sharing your experience following your stay in our Tree Top Duplex Pool Villa.We are delighted to hear that you enjoyed the peaceful natural surroundings and found the atmosphere so relaxing. It is always special to know that guests can truly slow down here, enjoy the sounds of nature, and appreciate the simple moments, whether it is waking up to birdsong or enjoying breakfast with the view of the greenery and local wildlife.We also appreciate your kind comments about our team and service. While we do not currently have Chinese-speaking staff, we are glad that communication was still smooth and that our team was able to assist you comfortably during your stay.It means a lot to know that you would recommend us to other Chinese travelers. Your thoughtful feedback and support are truly appreciated by all of us.We hope to have the pleasure of welcoming you back again for another calm and refreshing escape in the heart of nature.Warm regards,Krissaprut PattayaVilla Zolitude Resort & Spa Phuket
Ayzelx
Tree Top Duplex Pool Villa
Stayed in Apr 2026
Couple
2 reviews
9.0/10
Great
Posted on Jun 2, 2026
Amazing hotel with good service, it's clean but you gotta be aware it's within the forest.
Guest User
Two Bedroom Premium Waterfall Pool Villa
Stayed in Mar 2026
Couple
4 reviews
10/10
Outstanding
Posted on Apr 6, 2026
Absolutely nothing to fault. Staff friendly and attentive. Food superb. Location, so relaxing and just what we needed.
Highly recommended and excellent value for money
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful feedback following your stay in our Two Bedroom Premium Waterfall Pool Villa.We are truly delighted to hear that your experience was flawless and that you enjoyed the peaceful surroundings, relaxing atmosphere, and excellent value of your stay. It is especially rewarding to know that our team’s friendliness and attentiveness, as well as the quality of our cuisine, contributed to making your visit so enjoyable.Your kind words and high recommendation mean a great deal to all of us, and we will proudly share your comments with our team as a source of encouragement.We sincerely hope to have the pleasure of welcoming you back again in the near future for another equally memorable and relaxing stay.Warm regards,Krissaprut PattayaVilla Zolitude Resort & Spa Phuket
Guest User
Tree Top Duplex Pool Villa
Stayed in Aug 2025
Couple
19 reviews
10/10
Outstanding
Posted on Sep 29, 2025
Went here for our 10th anniversary, where we had our honeymoon 10 years ago. Excellent service!
Guest User
Two Bedroom Premium Waterfall Pool Villa
Stayed in Dec 2025
Couple
3 reviews
9.0/10
Great
Posted on Feb 5, 2026
very good
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your feedback following your stay in our Two Bedroom Premium Waterfall Pool Villa.We are delighted to hear that you had a very good stay and that you were pleased with our amenities, service, and the overall surroundings of the resort. Your kind rating, especially regarding our team’s service, is sincerely appreciated and will be shared with everyone here as encouragement.We also value your balanced feedback on cleanliness and surroundings, and we will continue to focus on maintaining and further improving these areas to ensure an even better experience for our guests.We hope to have the pleasure of welcoming you back again soon for another relaxing stay.Warm regards,Krissaprut PattayaVilla Zolitude Resort & Spa Phuket
LaylaSG
Tree Top Duplex Pool Villa
Stayed in Dec 2025
Couple
2 reviews
3.5/10
Posted on Jan 23, 2026
Hotel replies in English is embarrassing, incompetent. For the price they charge is laughable accommodation with serious hygiene issues & wear and tear problems just Big no! Stay away if possible. Plenty of better options within 2km distance.
Response from Property: Dear Ms. LaylaSG,Thank you for taking the time to share your feedback following your stay in our Tree Top Duplex Pool Villa.We are truly sorry to learn that your experience did not meet your expectations, particularly regarding cleanliness and service. Please accept our sincere apologies for any discomfort or disappointment this may have caused during your stay. This is certainly not the standard we strive to deliver, and your comments have been taken very seriously and shared with our Housekeeping and Front Office teams for immediate review and corrective action.We also regret that you felt our service response did not meet your expectations. Clear and respectful communication is something we value highly, and your feedback will be used as a reminder to further strengthen both service quality and guest interaction across all channels.While we understand your disappointment, we genuinely appreciate your candid input as it highlights important areas where we must improve. We remain committed to continuous enhancement of our facilities and guest experience.Thank you once again for your review.Warm regards,Krissaprut PattayaVilla Zolitude Resort & Spa Phuket
Becca boo
Tree Top Duplex Pool Villa
Stayed in Jun 2025
Family
6 reviews
10/10
Outstanding
Posted on Jul 15, 2025
This was truly an amazing stay. This was my second time since I consider it to be one of my happy places. The villa is large and spacious with beautiful views. Before I went my second time, since it had been 5 years, I expected the restaurant and room service prices to be a bit high since the villa was a little expensive but the prices are extremely reasonable. Also, the food was absolutely amazing. I recommend the club sandwich as well as pad see ew. I’m hungry just thinking about those dishes. Also, the manager Roong as well as the check in staff were amazing! Also, your villa is thoroughly cleaned everyday by amazing staff! I was lucky to go to the spa and get an amazing 30 minute stress relief massage. Considering how good of a price it was, I was shocked with how good it was. My mom had the aqua hair therapy treatment and she says it isn’t worth the price since your hair is just being washed with commercial shampoo multiple times. But overall, the stay was amazing! I can’t wait to go back soon! Oh and the pool in your villa is amazing!
6/9
Guest User
Tree Top Duplex Pool Villa
Stayed in May 2025
Couple
8 reviews
10/10
Outstanding
Posted on Jun 12, 2025
Friendly and helpful staff. Nice villa with indoor swimming pool. It's a pleasure and casual experince for us to spend the weekend. The location of the hotel is close to the old town and far away from all the major beaches. If you are looking for that, then it's a perfect choice for you.
Nonameab
Tree Top Duplex Pool Villa
Stayed in Mar 2025
Couple
8 reviews
9.0/10
Great
Posted on May 11, 2025
Very good services with pick up services at the hotel. Spacious and nice pool. Location is inconvenient and far from city center. But the overall experience was great.
Guest User
Waterfall Duplex Pool Villa
Stayed in Oct 2025
Couple
2 reviews
9.0/10
Great
Posted on Nov 27, 2025
Flawless experience, just prepare to use a taxi because it’s not next to anything.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your kind review following your stay in our Waterfall Duplex Pool Villa at Villa Zolitude Resort and Spa Phuket.We are truly delighted to hear that you had a flawless experience and appreciated our amenities, cleanliness, and service. Your generous rating and positive feedback mean a great deal to our entire team and serve as wonderful encouragement for us to continue delivering memorable stays.We also appreciate your helpful comment regarding transportation. As a secluded hillside retreat surrounded by nature, our resort is designed to offer privacy and tranquility away from the city, and we understand that arranging taxi services is an important part of guest convenience when exploring outside the property.Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back for another peaceful escape in the near future.Warm regards,Krissaprut PattayaVilla Zolitude Resort and Spa Phuket
Guest User
Tree Top Duplex Pool Villa
Stayed in Feb 2025
Travelling with friends
2 reviews
9.0/10
Great
Posted on Mar 16, 2025
One of the best valued choice in Phuket! The facility is so great and the price is very reasonable with this quality.