Trisara Villas & Residences Phuket

Trisara Villas & Residences Phuket Reviews

Trisara Villas & Residences Phuket

60 Cherngtalay 1 Srisoonthorn Road Tambon Choeng, Thalang, Phuket Province, 83110, ThailandView Hotel Details
Trisara Villas & Residences Phuket
Trisara Villas & Residences PhuketTrisara Villas & Residences PhuketTrisara Villas & Residences Phuket
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Trisara Villas & Residences Phuket Guest Reviews

9.5/10
Amazing
44 review
Verified reviews
Location9.4
Amenities9.4
Service9.4
Cleanliness9.6
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All reviews(44)
Positive reviews(40)
Reviews with photos/video(20)
Friendly staff(18)
Awesome stay(17)
Nice sea view(7)
Negative reviews(4)
Wohenwochixin1
Ocean View Pool Junior Suite
Stayed in Oct 2024
Business travellers
104 review
10.0/10
Outstanding
Posted on Nov 11, 2024
It’s very very nice and cool and beautiful ocean view and on the cliff
Response from Property: Dear Mr. Chen,Thank you for sharing your wonderful experience at Trisara. We're delighted to hear that you had such a fantastic stay and took the time to express your satisfaction.Spacious and clean rooms, a fantastic breakfast, and private pool overlooking horizonal Seaview are some of the things we love to hear our guests appreciate. We take pride in providing a comfortable and enjoyable experience, and we're pleased that we met your expectations.Your satisfaction of overall experience is the best reward for our efforts. We are grateful for your kind words and for your choosing to spend your holiday with us. Your acknowledgment means a lot to our team, and we thank you for being part of our wonderful journey.We look forward to welcoming you again to Trisara, your second home in Thailand very soon.Graciously YoursEdward ChenRoom Division Manager
Guest User
Ocean View Pool Junior Suite
Stayed in May 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jun 30, 2024
Fantastic experience with Trisara. Ultimate luxury with exclusivity at its best. Be ready for a time of your life the moment you land at the airport, with exceptional service, amazing food and beautiful scenery. I celebrated my wife’s 30th birthday and the staff were so accommodating to make this a special and memorable experience. Would definitely come again. Highly recommend to anyone looking for a luxury, private experience in Phuket.
Guest User
Pool Villa with Ocean View
Stayed in Jan 2024
Couples
4 review
10.0/10
Outstanding
Posted on Apr 2, 2024
Very beautiful and cool
Guest User
Two Bedroom Trisara signature Villa
Stayed in Jan 2024
Family
12 review
10.0/10
Outstanding
Posted on Feb 14, 2024
Very good experience!!
zhangxu
Ocean View Pool Junior Suite
Stayed in Mar 2022
Couples
9 review
8.5/10
Very Good
Posted on Apr 30, 2022
Perfect service and good hotel, but expensive, food not so tasteful.
Guest User
Ocean View Pool Junior Suite
Stayed in Nov 2024
Couples
9 review
10.0/10
Outstanding
Posted on Feb 10, 2025
I have stayed here for the fifth time. I am very satisfied with the service.
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Response from Property: Dear Ms. Huang,Welcome home!! I want to extend my sincere appreciation for taking the time to share your recent experience at Trisara with your family and your longstanding loyalty in returning home away from home. We're thrilled to learn that you had a wonderful stay as usual and that our staff's warm welcome, top-notch service excellence and picturesque surroundings contributed to a truly rejuvenating retreat. It's our pleasure to have had the opportunity to host you and lovely families, and we appreciate your kind recommendation. Your choice of our resort for your holiday in Phuket is greatly valued, and it brings us immense pleasure to learn that you found solace in our relaxing beach atmosphere and indulged in our hotel facilities.Your commendation of our team is truly motivating, and we are grateful for your positive feedback. Your constructive comments inspire us to continuously strive for excellence in providing memorable stays for our guests. We eagerly await the opportunity to welcome you back to Trisara, your second home in Thailand, in the near future. Graciously Yours Edward Chen Room Division Manager
Guest User
Pool Villa with Ocean View
Stayed in Oct 2024
Travel with friends
20 review
10.0/10
Outstanding
Posted on Dec 1, 2024
Beautiful environment, complete facilities, perfect supporting facilities, careful attention to details, very thoughtful service, Chinese service, cartoons are awesome, cartoons are not awesome, haha, you will know when you go there
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Response from Property: Dear Mr. Huang,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Trisara Resort and that our stunning sea views and exceptional staff service added to your experience. It's wonderful to know that you appreciated our efforts to provide a peaceful atmosphere. We greatly appreciate your kind words about our team members, especially Cartoon, she will be delighted to know that her support and kindness made your stay exceptional.We truly appreciate your kind words and are immensely grateful for your recognition of various facets of our resort. It was a pleasure serving you, and we eagerly look forward to welcoming you back for another experience at your second home in Thailand very soon.Warm regards,Edward ChenRoom Division Manager
BKKteahouse
Signature Pool Suite with Ocean View
Stayed in Sep 2024
Family
13 review
10.0/10
Outstanding
Posted on Oct 24, 2024
Nice spacious room, not the latest design and decoration, but it's better this way, calm and relaxing natural tone. 12th stay, still the best private beach, food and service on the island! Also has a brilliant sunset sea view, sound of waves, greenery and delicious food, and now you can also visit their organic farm.
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Response from Property: Dear Ms. Liu,I want to extend my sincere appreciation for taking the time to share your recent experience at Trisara with your family and your longstanding loyalty in returning home away from home.We're thrilled to learn that you had a wonderful stay as usual and that our staff's warm welcome, top-notch service excellence and picturesque surroundings contributed to a truly rejuvenating retreat.It's our pleasure to have had the opportunity to host you, and we appreciate your kind recommendation. Your choice of our resort for your holiday in Phuket is greatly valued, and it brings us immense pleasure to learn that you found solace in our relaxing beach atmosphere and indulged in our hotel facilities, as well as our Jampa farm tour added into your journey with us.Your commendation of our team is truly motivating, and we are grateful for your positive feedback. Your constructive comments inspire us to continuously strive for excellence in providing memorable stays for our guests.We eagerly await the opportunity to welcome you back to Trisara, your second home in Thailand, in the near future.Graciously YoursEdward ChenRoom Division Manager
Guest User
Pool Villa with Ocean Front
Stayed in Aug 2024
Family
20 review
9.7/10
Amazing
Posted on Sep 25, 2024
The rooms and services are very good, and the restaurant is also very good. It has a Michelin star. But the activities are a bit limited. The beach is not very clean, and there are many hermit crabs, which is quite fun.
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Response from Property: Dear Mr. Tian,Thank you for taking the time to share your detailed feedback following the stay at Trisara! We’re delighted to hear that you and your kids enjoyed the spacious rooms with their stunning sea views, as well as the location and our friendly staff's service. We’re also pleased that you have discovered hermit crabs added to your wonderdul stay.We regret the level of cleanliness at beach was not up to your expectation, and will take it seriously to look into ways to implement our rotational cleanliness schedule to provide a better environment. Your feedback is invaluable to us as we continue to enhance our guest experience. We appreciate your understanding and we are eagerly anticipating the privilege of welcoming you back to Trisara, your treasured home away from home in Thailand. Graciously Your,Edward Chen Room Division Manager
Guest User
Ocean View Pool Junior Suite
Stayed in Jul 2024
Solo travellers
37 review
8.7/10
Very Good
Posted on Aug 26, 2024
The price is not high, one word to describe it, expensive!! Food, accommodation, and transportation are all expensive. It is a tourist destination, but it is also expensive. Renting a car for 10 kilometers costs more than 100 yuan, 20 kilometers costs 210 yuan, 2 bowls of noodles, 2 glasses (1/3) of wine). More than 500 yuan. A slightly rich meal for two people costs 2,000 yuan. The facilities and environment are OK
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Guest User
Signature Pool Suite with Ocean View
Stayed in Dec 2024
Family
38 review
9.2/10
Great
Posted on Jan 29, 2025
The room, view, service and other conveniences are all good, nothing to say. The reason for deducting one star is that the cleaning staff would appear in the room without anyone noticing, no matter early or late, they would appear halfway through the Spring Festival Gala and in the early morning, without ringing the doorbell at all. What if you are taking a shower naked?
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Response from Property: Dear Mr. Wang,Thank you for sharing your feedback from your returning stay at Trisara. It's valuable to hear about your experiences, both the positives and areas where you found service for further improvement.I'm glad you enjoyed the location, the room with Seaview, as well as the pools, However, I'm sorry to hear that you found the service below your expectation. We are committed to rectifying this by closely reviewing our processes with our service team to ensure marked improvements.Our sincerest apologies for the inconvenience caused. Your input is valuable to us, and we will work to make the necessary changes for improvement. We hope that you will consider giving us another chance in the future.Graciously YoursEdward ChenRoom Division Manager
Zhouzhengen
Pool Villa with Ocean View
Stayed in Jul 2024
Family
4 review
10.0/10
Outstanding
Posted on Sep 27, 2024
Both the service and the environment are top-notch in Phuket.
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Response from Property: Dear Valued guest,Thank you for your kind words! We’re delighted to hear that you enjoyed our stunning ocean views and found our location and rooms to your liking. It’s wonderful to know that our staff made a positive impact during your stay by extending their exceptional service mind.Your high recommendation is greatly appreciated, and we look forward to welcoming you back for another peaceful getaway in Phuket!Graciously Your, Edward Chen Room Division Manager
Xiaoyuhui
Pool Villa with Ocean View
Stayed in May 2024
Solo travellers
39 review
9.7/10
Amazing
Posted on Jun 21, 2024
The facilities are a bit old, but the service is very good. The driver of the airport shuttle is also very good. The Thai food in the hotel restaurant tastes good, and the SPA tennis 🎾 Muay Thai is very good…
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Pantree
Pool Villa with Ocean View
Stayed in May 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jun 10, 2024
The place is calm and private, the food is delicious, the staff has a service mind, the service is very good, I'm impressed.
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Guest User
Pool Villa with Ocean View
Stayed in Jan 2024
Family
57 review
10.0/10
Outstanding
Posted on Feb 14, 2024
I stayed at Amanpuri for two nights. I wanted to change my style. I read a lot of guides and finally chose Trisara. When I arrived at the hotel lobby, compared to the large number of service staff at Aman, there were a lot fewer staff here. It was typical Thai style. Hotel, but the facilities are old and the toilet is not smart. I feel a little disappointed. I went to the beach in the evening. The sand was very rough and there were many rocks after low tide. Later I chose to eat in a Western restaurant. The staff actually forgot what we ordered. The wrong food was served and then taken away. It felt very inconsistent with the standards of a platinum hotel. In addition, when resting on the beach, the staff took the initiative to guide European and American guests when they saw them and helped lay out blankets. We also took the initiative to ask. This is different from Aman. The comparison is worlds apart, and the cost of the two hotels is similar. The hotel deserves praise for the kids club. As long as the children are let in, they basically don't need to worry about it. This gave us a lot of space to rest. Later, we also went to experience the indoor Thai restaurant. The waiters were changed and the service and dishes were very good. . The next day we chose a nearby island for snorkeling at our own expense. The water was not as clean as Aman, but we took a speedboat and saw different scenery, which was quite satisfying.
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6/9