Citrus Patong Hotel by Compass Hospitality

Citrus Patong Hotel by Compass Hospitality Reviews

Citrus Patong Hotel by Compass Hospitality

222 Ratcha Uthit, 200 Pee Road, Kathu, Phuket Province, 83150, ThailandView hotel details
Citrus Patong Hotel by Compass Hospitality
Citrus Patong Hotel by Compass HospitalityCitrus Patong Hotel by Compass HospitalityCitrus Patong Hotel by Compass Hospitality
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Guest Reviews of Citrus Patong Hotel by Compass Hospitality

8.4/10
Very good
53 review
Verified reviews
Location8.6
Amenities8.1
Service8.3
Cleanliness8.7
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All reviews(53)
Positive reviews(25)
Reviews with photos/video(8)
Clean and tidy(10)
Great location(7)
Great service(6)
Clean pool(4)
Great swimming pool(4)
Negative reviews(5)
Guest User
Deluxe Double Or Twin Room
Stayed in Dec 2025
Solo traveller
5 review
10/10
Outstanding
Posted on Feb 2, 2026
Everything was good location clean staff but a little bit noise come from outside difficult to sleep at the night
111imad
Superior King With Balcony
Stayed in Dec 2025
Family
4 review
8.0/10
Very good
Posted on Jan 21, 2026
Clean hotel with excellent staff service.
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Guest User
Superior Room
Stayed in Sep 2024
Solo traveller
9 review
6.5/10
Posted on Oct 12, 2024
Door lock and hot water not working during the days of stay. Reported to staff but suggested an alternate option for this time.
mohd hajri
Superior Twin With Balcony
Stayed in Apr 2025
Travelling with friends
5 review
7.5/10
Posted on May 26, 2025
best and not bad
Guest User
Deluxe King Pool View Balcony
Stayed in Apr 2023
Business traveller
2 review
10/10
Outstanding
Posted on Aug 19, 2023
Always one the best places in Patong hotel rooms are very comfortable.even though only one person can fit in the gym it’s alright lol
alfaha
Deluxe King Pool View Balcony
Stayed in Dec 2022
Travelling with friends
4 review
5.5/10
Posted on Feb 10, 2023
Better than others, from patong walking street around 1.3Km
Guest User
Superior King With Balcony
Stayed in Nov 2025
Couple
1 review
10/10
Outstanding
Posted on Dec 24, 2025
Dejligt hotel med central beliggenhed, til by, streetfood og strand, vi havde booked med dobbeltseng, men på den booking hotellet havde, stod der twin beds, dette er ikke hotellets fejl, men Trip . Com, ikke ok, der ikke er styr på dette fra jeres side..
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Guest User
Superior King With Balcony
Stayed in Oct 2025
Solo traveller
1 review
9.5/10
Amazing
Posted on Dec 7, 2025
A good city hotel. The rooms and the hotel itself are clean. The bed linens and towels are fresh. The room is cleaned well, and the floors are mopped. Everything you need is there. The room overlooked the road on the 5th floor, so street noise wasn't noticeable, and the doors closed tightly. The air conditioning in the room was a little noisy, but after a few days, you don't really notice it. There's a mini-gym in the photo, but it's not working; apparently it's under renovation. The pool is small but functional. The location is convenient, close to everything. Plus, it's convenient to travel to various beaches from Patong.
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Response from Property: Dear Guest,Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and found our rooms clean, comfortable, and well-equipped. It is great to know that the location was convenient for you and made traveling around Patong and to nearby beaches easy.We appreciate your feedback regarding the air conditioning noise and sincerely apologize for any inconvenience this may have caused. We are also grateful for your understanding while our mini-gym is under renovation—we are working to improve our facilities and look forward to offering an even better experience on your next visit.Thank you once again for choosing our hotel. We hope to have the pleasure of welcoming you back in the near future.Warm regards,Wanwisa BanjongsiriHotel Manager
Valeriia Ma
Superior Room
Stayed in Oct 2025
Family
4 review
8.0/10
Very good
Posted on Dec 8, 2025
The hotel offers a good price/quality ratio, with a 3-star rating for service and features. The room is basic, modern, and everything works. Cleaning was done daily, and they even cleaned the floor thoroughly, which is rare in Thailand. The breakfast was also acceptable, with everything you need. The restaurant is small. The pool is modest in size, with a couple of sun loungers. The location is 10-15 minutes to the beach, but that's in the southern part of Patong, where the pier and lots of boats are. 7/11 and Cheap are nearby, along with bike rentals and other shops. It's close to shopping centers and Bangla Road. I read in reviews that it's noisy if the windows face the road, but I didn't pay attention to that and didn't realize that tuk-tuks are driving around blaring music until the early hours of the morning! It's better to choose a room away from the road if you want to sleep well.
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Response from Property: Dear Valeriia,Thank you very much for taking the time to share your detailed feedback. We are pleased to hear that you found our hotel to offer good value for money and that you were satisfied with the cleanliness, daily housekeeping, and the overall condition of the room. We are also glad that you enjoyed our breakfast and found the location convenient for exploring Patong, with shops, bike rentals, and popular attractions nearby.We appreciate your comments regarding the noise from the road. We sincerely apologize for any inconvenience caused by the tuk-tuks playing loud music late at night. For future stays, we recommend requesting a room on the quieter side of the building, and our team will be happy to accommodate this whenever possible.Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back for a more comfortable and restful stay in the future.Warm regards,Wanwisa BanjongsiriHotel Manager
Guest User
Superior Twin With Balcony
Stayed in Feb 2025
Travelling with friends
63 review
10/10
Outstanding
Posted on Apr 20, 2025
The room is very clean and comfortable, and the environment is good. The front desk service is super good, I will stay here again next time. It is very convenient to go out. It is not far from the shopping center. The swimming pool and gym are very convenient. I will stay here next time.
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ЕкатеринаEvasieva
Superior King With Balcony
Stayed in Feb 2025
Couple
3 review
9.5/10
Amazing
Posted on Apr 2, 2025
I liked the hotel, convenient location, 7 minutes to the beach. They speak English at the reception, if you don't understand, they turn on a translator into Russian 😉. Standard breakfasts: eggs, sausages, chicken, vegetables, fruits, juices, dry breakfasts for milk. They cleaned every day, the Thais have their own concept of cleaning and cleanliness 😊! The bed is always perfectly made, things are in place, the floors are either swept or washed with a barely damp cloth, only in the middle 😂. It's nice to walk, but the corners and under the bed are dusty. In general, for this money, the hotel is decent, we looked at 2 others closer to the beach, we didn't like them. There is a small pool, it works until 22:00, but if you behave decently (don't drink or yell), then they allow it until 23:00. And by the way, through the app a night is cheaper than buying it on the spot. Next time I will stay here with pleasure 😉.
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Myysone
Superior King With Balcony
Stayed in Aug 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Oct 21, 2025
Everything was great. The room was spacious, beautiful, clean, and new. The building looked brand new. The staff were helpful and provided good advice. I give it full marks.
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Response from Property: Dear Ms. Mysone, We would like to express our sincere gratitude for your feedback regarding your stay at Citrus Patong Hotel. We are always delighted to receive positive feedback. I will forward your comments to our team. We believe this feedback will encourage all our staff to continuously strive to improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as satisfying as this one. Sincerely, Wanwisa Banjongsiri, Hotel Manager
Guest User
Superior King With Balcony
Stayed in Jul 2025
Family
1 review
2.0/10
Posted on Aug 28, 2025
Very unsuccessful. I asked to change the dates and the hotel refused and took all the money from me. I did not stay in the hotel. I do not recommend it at all. The staff’s treatment is very bad.
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ماهر البلادي
Superior Room
Stayed in Jul 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Oct 22, 2025
The best hotel I've stayed in. Clean, close to everything, quiet, and with great service. This is my fourth time staying there, and the price is very reasonable.
Original textTranslated by Google
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Citrus Patong Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Wanwisa BanjongsiriHotel Manager
Rayyun
Superior King With Balcony
Stayed in Oct 2025
Couple
6 review
9.5/10
Amazing
Posted on Nov 26, 2025
It's perfect for a quick nap when you arrive late at night.
Original textTranslated by Google
Response from Property: Dear RuiRayLi,We very much appreciate your comments regarding your stay at the Citrus Patong Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Wanwisa BanjongsiriHotel Manager