Bella Nara Phuket Naiyang Beach
Latest booking 18 hrs ago
We booked the hotel spontaneously during our tour and spent 3 nights here. The hotel complex is new, but is more like a 4 star hotel. 1000 Baht must be paid in cash as a deposit. Breakfast selection is too small for a 5 star hotel. Coffee machines are significantly too slow for the number of guests. Above all, a machine is generally out of operation because milk or beans are missing or the collecting container had to be emptied. At least 80% of the hotel guests are from Russia, the rest are European and Asian guests. We had booked an excursion one day and needed a taxi at 8:30am. I asked reception to call one. At first I was forgotten, after a few minutes as I remembered I was asked for a taxi phone number?! As a guest, how should I get the telephone number of a taxi center? I was very surprised by the reaction. The employee then leafed through a black book, spoke to someone and simply sent me away with the words “not available now”. We then had to search the road and get a driver for completely overpriced money and arrived late at our destination. In general, unfortunately not all of the staff were friendly. In building F, where we had our room, you could hear the mosque from the neighborhood at different times of the day. We wouldn't go to this hotel again.
Excellent
701 Reviews