Sai Gon Dak Nong Hotel

Before arriving, I called the hotline to say I needed a room from 2am on August 18, 2023 to 9pm on August 19, 2023. How many nights and how much would it cost? They instructed me to stay for 2 nights and quote the price. and I transferred the account to reserve the room. When I checked out, I was charged for the 3-night room. When I asked why that was so, a receptionist named Huong showed a very uncultured attitude and said to me: You have to use your head. to think, your staff did the right thing, I have to pay for 3 nights. I said: I am a guest, not your employee, can you talk softly and explain to me clearly, or Can you call the receptionist who confirmed with me to ask for you? This friend was on a shift at work and had been drinking alcohol. He was very drunk, so he spoke and acted very rudely. After I paid for the room, she asked me to use a bottle of water (actually I didn't use anything). When I refused, she said: Do you believe I won't let you go back to Saigon? No. refused to return my friend's citizen ID card, I bullied him into giving me money with both hands and said: "What should I say? Because I made a deposit in advance by bank transfer, when paying, did he check the history?" In the previous message, there was proof of your transfer, but you still intentionally did not return your friend's citizen identification card, citing the reason: I have to check to see if it is true that you transferred the money, so that I can be wronged. Delayed shuttle bus. 2-star hotel but the interior is very degraded, the room is not clean, my friend had sleep paralysis at night, the receptionist's attitude is bad. I strongly advise you not to choose this hotel