Guest User
February 1, 2023
Nice looking place and the room was quite comfortable, as indeed it should be at NZD180, (£94 sterling). Breakfast is included in the price. Breakfast finishes at 0900, (why so early?), but I forgot to set my alarm and arrived downstairs at 0915. My fault entirely for making a basic mistake when tired after a couple of days travelling. I was told, "You've missed breakfast, the kitchen is closed and nothing is available." I said I would make myself a cup of coffee in my room but was told, "Don't make it in the room, we'll make it for you here". I didn't expect the kitchen to be opened for me but a piece of toast or a bowl of cereal would have been very much appreciated, especially as it had already been paid for. However, their hospitality extended only as far as a cup of lukewarm coffee. I returned to my room, packed my bag and walked out into the rain thirty minutes later to look for breakfast elsewhere. It's all about the money, regardless of how warm the welcome is. I would expect that treatment at a downmarket hotel chain but not a place that purports to be 'homely'. Very disappointed. What a miserable end to my stay in Picton.