Hotels Near Titanic Museum (Pigeon Forge) in Pigeon Forge

We have stayed here several times in the past. As you can see by my previous reviews. Unfortunately the renovations must have been cosmetic. The place again is looking very tired. I actually watched a cleaning lady use a lint roller type of contraption on the end of a broom handle to “vacuum “ the floor. Not one vacuum cleaner was seen anywhere on premises with any cleaning lady. One lady foot mopped the bathroom floor with a dirty guest towel. It’s like a restaurant, once you see the bad things no matter if they improve, you can’t unsee it. So I’m done with this hotel. I’m sure it happens everywhere but when you see it. 🤔🤔 you start questioning everything . The breakfast was like it was cooked way earlier. We got there at 7:30 and the biscuits were rock hard. We asked for fresh and she said that’s it. The eggs were room temp and everything else is mediocre. The waffles were good. Very low grade syrup. It’s Best just use butter and fruit. I get it times are changing and food prices are rising, but if it’s sub par just stop offering it. The room prices were on par with others around the area but the amenities were definitely lacking here. The whole place smelled like my grandparents basement from the 70’s. Not too terrible but a definite musty damp smell no matter where you were in the hotel. Beds were comfortable, room was adequate once you stopped noticing the musty smell. BOTTOM LINE: This used to be my go to place for price and convenience and quality in pigeon forge. Maybe it’s a combination of factors, staff, environment, inflation etc why they have let it get into a motel 6 category but I’m done with this place for good or until some SERIOUS changes are made. We had a family weekend and we had three rooms here. All members felt the same as I do. Unfortunately it was me that made the reservations for the family so I had to endure the complaints. I WOULD NOT STAY HERE AGAIN OR RECOMMEND ANYONE ELSE TO UNLESS SOME LARGE CHANGES ARE MADE. **side note. Front desk staff were very friendly and professional

This hotel should be the standard that every single Marriott aspires to! We are Bonvoy Gold members and travel a lot. Through the years, our family of four has stayed at dozens of Marriotts up and down the entire east coast, and while some are better than others, this one sets the bar above and beyond. From the moment we pulled up, we were impressed. The facade of this hotel is beautiful. The grounds were pristine and the landscaping was really pretty. Parking was easy and convenient, something we really appreciated after a 12 hr car ride from New York. When we stepped inside, the lobby took our breath away. The decor is gorgeous. It is very modern with rustic touches and everything is immaculate. They pipe their citrusy signature scent throughout the entire hotel and it smells absolutely amazing! Check in was super easy and the front desk staff was really friendly and helpful, answering all of our questions. I was also equally impressed with our room. For anyone who has read some of my previous reviews, you know that I bring my own cleaning supplies with me to go over the room whenever we stay at a hotel, and a lot of times, the Clorox wipes and Swiffer pads come off the surfaces filthy. Not here. This place is CLEAN!! I am very particular about this, so if you are reading this review and you are a clean freak too, you can trust me that this hotel will totally meet your standards. The room furnishings are pretty new and the carpets are clean. We got a room with two queens and a sofa seating area, since my husband planned to work from the room each morning, and there was plenty of space for the 4 of us. There was a small fridge (my only complaint was that it was too small, it only fit a few bottles of water, no room for dinner leftovers which my teens enjoy having in the room in case they are hungry during off meal times). There is also a microwave. The bathroom was a good size and also very clean. What really sets this hotel apart from others is the amenities. This hotel was designed for families and for comfort. It really is like a home away from home. There are so many cozy seating areas all over the grounds, a huge stone fireplace in the lobby with the fire going at most times, two fire pit areas, lots of seating to eat, a courtyard with cornhole games, two pools (an indoor pool, as well as the amazing lazy river pool), a hot tub, an arcade game room, a bar and a lounge area in the lobby with a giant connect four game on the coffee table. Throughout our 4 day stay, there were cleaning people in every area of the hotel all day. I really cannot say enough how impressed I was by the level of care that goes into maintaining this hotel. Even the elevators and the water stations in the lobby were immaculate at all times. The location was great, right on the parkway, only minutes from all of the main attractions. I will absolutely recommend this hotel to everyone I know who is interested in visiting the area. This was probably the

No microwave, no clock of any sort and at check out I wasn't asked if I had a good stay. Won't go back.

Excellent, clean, and lovely hotel. The food is good. The hotel and rooms are clean and fresh. Lots of attention to detail. Very professional and friendly staff. The space in the rooms is great - well laid out. I was pleased with my stay and you will be too.

My wife and kids enjoyed our stay at the Holiday Inn and Suites Pigeon Forge. The Facilities were very clean and modern. I noticed the pillows and bed felt comfortable and we all slept well. It is in a great location if you have kids being around a lot of things to do. The hotel itself also seemed very kid friendly. We would stay again!

Good service, enthusiasm, free upgrade

The most welcoming pleasant hotel I have stayed in. From Frank and the front desk staff to Elijah in maintenance to the 2 young ladies in the breakfast area they greeted my family with smiles and no request went unanswered. Stay was so good ended up staying an extra night. The con is the parking lot gets full quickly as it seems this hotel is very popular. Also the Mountain View rooms have the most breathtaking views of the Smoky Mountains. Also loved that the breakfast area was on the top floor so eating breakfast watching the sunrise over the mountains was mesmerizing. If you wanted to be treated as if you’re King Jaffy Joe from Coming to America in the Waldorf Astoria for a better rate definitely stay here.