Best Hotels near Sanctuaire Notre-Dame des Anges, Pignans

The room is small, obviously without air conditioning, averagely dirty. But the ambiguous guy at the reception was almost sympathetic. The bathrooms and showers in common are not too dirty.

We had a Nice time Big pool that was wonderfull we came for weeding, so we ask to stay 1 week more. The city is very nice, near porquerolle so that was amazing i will comme again on june again i hope to meet the same team.

I write with a great deal of sadness. My wife and I stayed at L’abbaye many times. Because of our love for L’abbaye, and our desire to introduce our children and grandchildren to your hotel and Provence, we planned a family celebration of our birthdays for this summer. Regrettably, L’abbaye fell far short of the impeccable standards of elegance we were accustomed to over the years. Service was subpar, the rooms suffered from a lack of quality control and functionality, and even the presentation of dinners lacked the artistic creativity and small but significant touches of refinement that always were present in our previous stays. Service. There were certain exceptions. Mr. Mongour was a pleasure to work with in planning for our visit and arranging our birthday party which unfortunately had to be canceled. He also was very cooperative when we checked in. The young women at Reception were also very helpful when they were there. Otherwise, there were serious lapses in service such as long waits for drinks in the late afternoon, at least three occasions when there was no one at Reception for extended periods and one instance when drinks were not restocked in the empty refrigerator in my son’s room. If memory serves, L’abbaye regularly served beverages before and after dinner in years past. Although there were suitable numbers of wait staff and assistants at dinners, service was still not up to the elegant standards we experienced during past stays at L’abbaye. A Sommelier who in past years always helped me select Var wines is no longer employed. In this connection, one night the server admitted she could not help me to select a wine. I asked her if there was someone who could help me. A few moments later, the General Manager came to our table and selected a nice wine. The server should have summoned him without my having to ask. At breakfast, there must have been a misunderstanding between or among hotel management and servers. On several occasions, servers insisted that all members of our family be seated together at the same breakfast table after having been told emphatically that family members would rather sit at separate tables as we ate breakfast at different times. Also, at breakfast, we were not asked when we sat down if we wanted coffee. Coffee was often served several minutes after we were seated, and the coffee wasn’t very good. Room Quality. My wife and I stayed in the same room in 2002. While decorated differently, the upstairs and downstairs furnishings were almost identical. Sadly, the fit and finish of the rooms need work. The towel holder in the bath/shower fell apart and the toilet paper holder is rusty and in disrepair. There are too few electrical receptacles upstairs and down for charging smartphones, laptops or IPads. Finally, and most critically, the air conditioning even when working properly did not cool the upstairs levels of our rooms adequately. Although it

We had an unplanned 4 night stay at the hotel following a break in to our camper van (which was parked by the naval barracks in central Toulon). All of our personal belongings were stolen, including our passports; all we had with us was our little dog, his food and feeding bowls and the clothes we were wearing. We arrived very late in the evening to the hotel (without a reservation) and still in complete shock. We were able to securely park our damaged van in the underground car park and made our way to reception. There, we were met by Kevin, who was brilliant and very understanding - he made sure we had everything we needed before we went to bed that night. The next morning, we had a huge amount of admin and logistics to navigate, as our original plan was to travel onwards to Mallorca, and this is when we met Samuel. There were countless times that myself and partner asked Samuel for his help and advice with trying to print documents and assist with communicating on our behalf. Our French isn’t very good and the team’s English is excellent! He went above and beyond to help us. Nothing was a problem despite him and the team being very busy. We met Bernard a few days into our stay and he also demonstrated the same will to help, cheerfulness and professionalism. He was able to find a good vet for us close to the hotel who was able to help with paperwork and worming treatment for our dog so we could return together back to the U.K. We are extremely grateful to Kevin, Samuel and Bernard for their fantastic service and help. It made a huge difference to us following a very stressful experience. Although most of our interactions were with the guys, we could see that the entire team work really well together and are very organised. There is a good rapport between them all. Thank you to everyone. We are so grateful. It’s the best hospitality and kindness we’ve experienced for a long time. Keep being brilliant!