Eurotas Hoteli Hotels in Piran

The hotel staff let down what would otherwise be a nice, albeit over-priced hotel. One particular staff member (Domagoj) was so rude that it was difficult to enjoy the other aspects of the hotel. When we raised a complaint that the hotel had sold all their sun beds to external guests and not left enough for guests, his response was a sarcastic “what do you want me to do”. Then upon checking out he charged us for parking, even when we showed him our booking said it was free. He became incredibly argumentative, even going so far as to snatch the ticket, storm out the room and shout that we can’t leave until we pay. Once he returned from this tantrum, he agreed to let us talk to a manager about the issue (who was just as unhelpful, but at least not as outrightly aggressive).

Very comfortable hotel. Professional staff, service comparable with best 5 star hotels. Rooms are very nice, breakfast was top quality (only warm dishes were cold due to extensive air-conditioning, staff should handle it). Indoor pool small but good round shape and warm water. Outside pool looked gorgeous but was closed because it was before summer. Overall for similar price I would definetely return to the hotel.