Decided to ignore poor reviews and make my own judgement on this hotel. Just back from 2 nights staying at said establishment, £414 for the pleasure!!! Are you sitting comfortably? If so, I'll begin.... Stayed in Room 111, 1st floor (allegedly), walked along 1st floor corridor, climbed over pile of dirty laundry, (as staff were still cleaning rooms at 4pm), then down some stairs, to what looked like servants quarters, small corridor with a few rooms, somewhere staff may have been located in 'Upstairs/Downstairs' (if you are old enough to remember that) Room 111 meant to be a King-size room, not very King, Queen or Princess - like. Bed definitely wasn't King-size, room didn't look like pictures of King-size rooms on their website, decor was tired and dated, can't really call it decor, it was just BLAH, looked like a cheap room you might find in FOUR IN A BED ((MDF furniture and cheap bed linen) , it was actually really depressing, the location didn't help, (the windows were just above hotel refuse station, a lot of Crash, Bang, Wallop) and the wardrobe only had 4 coat hangers..... 4 is barely enough for me over a weekend, let alone 2 people!! Decided it can't be all bad, surely?? Let's look at the facilities, possibly this was the reason for the inflated price tag, as it certainly isn't the room!! To get to gym and pool, which is why I booked this hotel,(and to have a relaxing weekend), you need to walk through the SPA treatment area, which is kindly signposted for you, it also tells you to keep quiet as treatments in progress, seriously!!! After we crept through SPA Treatment area, being careful not to breathe too loudly, talk, laugh, live, you get to the pool changing area which leads on to the gym, where we were going (all this with our trainers on - and whilst swimmers have bare feet, not very hygienic and quite slippy), had a quick look at the pool on the way, and the jacuzzi, both were a lot smaller than I had anticipated, having seen the photographs online, unfortunately, as was the gym, which was barely a mini-gym, I have more equipment at home, no weights whatsoever, we decided to give it a miss and headed quietly back to reception/bar for a refreshment. The bar area and reception are merged into one, so don't try and get an overpriced drink when it's check - in time (your room wont be ready in time either), as you could have a looooonnnggg wait (for both). I also didn't know the bar area had a cinema when I booked, sorry, my mistake, it's actually a big window looking right onto the swimming pool. For me, and it's just me, if I am booking into a SPA hotel, I want the whole experience to be relaxing, I don't want to be in the matinee screening of SPLASH, nor do I want to have to go to the reception/bar area for towels, or sign in to a register, with the time I am going into the pool. I am not going to steal the towels, towels should just be readily available, it's Scotlands SPA Hotel for goodness sake, people will use the pool!
Outstanding
101 Reviews