Clarion Pointe Indianapolis Airport

I have never been so horrified in my life. The owner of this facility is absolutely vile, and I’m not sure how he is still in business. My sister and I were traveling across the country and arrived with six kids after driving all day for 11 hours. We were very excited to get settled and get some rest before we had to wake up and drive all day again. When we checked into our rooms, they looked dirty and extremely outdated. We checked our mattresses due to us both having a severe fear of bedbugs. Within two minutes of looking, we found six bedbug carcasses and the textbook “blood stains” that are present with a bedbug infestation. We immediately gathered our stuff to leave, and when we informed the owner, he was extremely rude to us. Told us that we were making up that he had bedbugs and that he would absolutely not be refunding our money. So we had to load our six tired kids back up in the car and drive another 40 minutes to the next available hotel and we were out $260. It has taken me a few days to write this review because I was still so mad. I would not recommend ANYONE stay at this disgusting place.

Good price and bed. First room toilet didn’t flush right, so moved us to 3rd floor room. Had to secure plug so AC would cool a hot room. Trouble with ice machines. Bathroom door misaligned so wouldn’t latch. Same for bolt on door to room. Free breakfast ok.

Nothing to be critical about as far as hotel stay is concerned. I was not happy with the shuttle pickup upon arrival at the airport. I had to wait 1 hour and had to make 2 phone calls to the hotel requesting for a pickup.

The hotel is clean, I could smell the fresh linens. The staff are friendly. The location is close to the airport,like 8 minutes away. Also convenient to dining and store options. Clean bathroom and nice beds! Worth the money!

This hotel used to be super 8 i think. They have done a nice job renovating it. It has older bones you can tell that but its nice. My room was a little small but the tv, bed and bathroom were nice. The shower was a little older but worked out great. The place smells good and you can tell it has had a fresh renovation. The breakfast was average, nothing special. Nice location and price.

We did the park and shuttle to the airport from this hotel. We waited over an hour at the airport to get picked up. I called the front desk at least 4 to 5 times and even left a message once. It was not the driver‘s fault.