Courtyard Hotels in Plainsboro Township

Stayed here one night and all I can say is that it was okay. The room was pretty big, the bathroom was pretty nice, and the bed and pillow was comfortable. But walking into the hotel, it feels like I've time traveled back to the 90s. The entire hotel, from the lobby to the restaurant to the rooms, is in dire need of some serious refurbishment. The elevators are at least 30 years old and are extremely slow. There is also just one elevator for the South Tower and we had to use the service elevator instead since it was much faster. Service was pretty meh. We were able to check in at 10AM which was nice but I didn't get the lake view room that I originally booked. Understandable, since I checked in early. But there was no acknowledgement from the lady at the check-in desk of my IHG membership - not so much as a thank you (frankly she seemed extremely disinterested). As a Platinum Elite I got 600 points as a welcome amenity, but this was communicated through an email instead of at check-in. Disappointing, but whatever. Our room was missing a bedsheet and the mattress cover had these horrible and disgusting stains on them. I called the front desk to let them know but since the housekeeping staff all went home, the best they could do was to give us fresh bedsheets which I put on myself. At least they were clean. Also, this is a conference hotel so I would expect a fair number of business travelers staying here, therefore the lack of adequate outlets/charging ports in the room was somewhat perplexing. The mini-fridge was extremely loud and emitted this high-pitched noise when it was on. The toilet was even louder - every time you flush it sounds like a rocket was launched. Breakfast at the restaurant was $20 per person for food you'd expect to see served complimentary at a Holiday Inn Express. Overpriced and subpar. The bacon was stone-cold. At least the service was great. All in all not the best Crowne Plaza I've stayed at. It was sufficient for one night, but I would not stay here any longer than that.

I typically stay at Holiday Inn Express when I travel. This was another good hotel. Breakfast was fine. Bed was tolerable although all of the pillows were soft. My only grip is that the advertisement was misleading. I recognized that the hotel was connected to the Crown Plaza and Convention Center. However, the advertising made it seem that the exercise room and pool were actually in the Holiday Inn Express not the Crown Plaza.

This has been our go-to in the Princeton area for a few years. Location can’t be beat. Breakfast is excellent and Dolores is the best at making you feel welcome during breakfast and keeping things tidy, clean, and seeing to guests concerns at breakfast - she really is the reason we’ve come back - unfortunately since Covid, the hotel has been slipping and I’m honestly sad as these issues just need attention from management. Our last 2 stays, it is clear that rooms are not being properly cleaned - I suspect that housekeeping staff has been reduced and is overwhelmed. Our room kitchenette floor was so sticky, each time we walked our across our feet would stick. The dishes/silverware dirty and strewn in drawer. The kitchen sink garbage disposal was missing the flaps and we could see gross decaying food. The tub drain had apparently been cleared but they never put back the cap and just left it on the edge of the tub. The pillows had such a foul odor (think like boys locker room after football practice - that used entire bottle amount of Febreeze to make bearable). A quick walkthrough of rooms by supervisor would ensure a much more pleasant environment for a guest on arrival—Housekeeping may be understaffed. Sadly we are not going back; for our next stay we will be booking elsewhere. Luckily there are plentiful options in the Princeton area.

I travel monthly to Princeton for work. I figured it would be a good idea to get to know the more convenient “recommended” hotels and this one is by far my favorite. Sure the Hyatt in Carnegie Center has a beautiful lobby, it also overbooks their rooms, has uncomfortable beds and pillows, horrible views and staff who could care less. Princeton Marriott at Forrestal is known of those things. Rooms are cozy and comfortable and you get what you book. The views are lovely and have a secluded vibe. Could not recommend this one more. At this point I’ve tried all at least once and this one is my favorite!!