Hampton by Hilton Hotels in Plant City

DO NOT STAY AT QUALITY INN PLANT CITY! We had a really bad experience that easily could have been rectified. Instead of being helpful when I called, Jasmine was rude and chose not to help us. She wouldn't give me the courtesy to listen, instead she went into defensive mode and displayed poor customer service. When we arrived my husband had a severe bloody nose so we were already in a difficult situation. We were given room 115 and upon going in I instantly got a headache due to the terrible odor in the room. My daughter got an instant migraine. I was trying to help my husband but my daughter's migraine was getting more and more debilitating by the minute. I went to the front desk and asked if we could switch rooms because of the smell. The man working the counter was kind and helpful. He switched us to room 215, which smelled strongly of cigarette smoke. At this point my daughter is at the toilet about to vomit because of the migraine the hotel rooms caused, and my husband's nosebleed warranted a trip to the emergency room. After being there in total about an hour (partially in one room and partially in another) we had to check out so I could take them to the hospital to get treated. When I called to ask about getting a refund we were told that they would not refund us because it wasn't enough of a medical emergency. They said that because we were there for an hour between the two rooms that they ”couldn't sell the room that night”. We stay in that area twice a year because we attend an assembly around the corner and have several friends who stay in the area too. We will make sure to tell everyone to visit the Holiday Inn next door instead. It is a much nicer place. We would have stayed there ourselves if they weren't booked. Lesson learned! Our next step is to contact the FTC regarding the smells and cleanliness of the rooms.

This is a beautiful hotel with amazing free breakfast!! I will be going back . Everything is brand new and beautifully decorated! This is my all time new favorite hotel by far!! #love #amazing #swag #food #love #photooftheday #amazing #followme #like4like #look #instalike #picoftheday #food #instadaily #like #girl #iphoneonly #instagood #bestoftheday #instacool #instago #all_shots #follow #colorful #style #swag #fun #lol #instahub #instamood #nofilter #igers

This Knights Inn is conveniently located approximately three miles from Strawberry Festival Grounds and 30 miles from Tampa International Airport. The inn has volleyball and shuffle board courts- a playground and picnic area with barbecue grill. The inn also offers valet laundry service- 24-hour front desk service- free parking and free local calls. All rooms have clock radios- coffee makers- hair dryers- modem lines and cable TV. Microwaves and refrigerators are based on availability.

The hotel, rooms, and facility was very clean. Julie and Jasmine were super friendly and welcoming and gave us great dining suggestions. Mrs. Ann was in charge of breakfast one of the days we were there. She kept everything stocked, clean, and was so friendly. She made you feel like family. Anything we needed she said ”I got you”. This location is close to everything and has many food options with in walking distance. We had a great stay and will be back.