Iberostar Selection Playa de Palma

Terrible experience! I booked a pool suite for two nights. After arriving at the hotel, I was told that I could only choose the rooms at the two ends of the 1st and 2nd floors, the first room in 201 or the last room in 129. I told the front desk that the room types at the two ends are not auspicious in China, and whether there are other options, but a man at the front desk said bluntly that I could only choose from these two. If I want to change rooms, I need to pay an extra 50 euros per night to upgrade the room type. March is the off-season for tourism in Mallorca. I don’t believe that other rooms of the same price are sold out? ! So bullying? (I booked 1,700 yuan per night with breakfast, but if I knew it was a room at the two ends, I would never choose them) In addition, there are two floors of commercial buildings along the street in front of the hotel, so the view of the sea view room in the lower area is also not good. The infinity pool in the hotel introduction picture cannot be used by ordinary guests, and can only be opened by cards on the executive floor, but there is no special explanation in the platform introduction, which is suspected of misleading consumption. Picture 1: There is a two-story commercial building in front, so the view from the ordinary sea view room is not good. Picture 2 and 3: The top floor swimming pool in the introduction is only accessible to the executive floor, but there is no special explanation in the introduction, which is a rip-off.

Ms. Mercedez at the front desk (you read that right, it's the last name, a local) was very enthusiastic and professional. At her suggestion, we upgraded the room to a sea view room, which was worth it. The room was very spacious and well-equipped. There was a water station next to the elevator on each floor, which provided free and unlimited iced drinking water. When you come back to the hotel exhausted from outside, a glass of ice water will make you feel refreshed, which is in stark contrast to many hotels that do not provide free drinking water at all. The breakfast of this hotel was the best in our one-month self-driving trip. The dishes were rich and delicious, and the key was: there were even pancakes! Going out of the back door of the hotel is the beach and the seaside avenue. Turn right and there is a restaurant called Al Faro Beach about 20 meters away. It is very good. We dined here for two consecutive nights and had a good experience. A highly recommended hotel.