Palmaïa - the House of AïA Wellness Enclave All Inclusive
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All Properties in Playa del Carmen

Palmaïa - the House of AïA Wellness Enclave All Inclusive

No. 2 of Top Premium Hotels in Playa del Carmen
P.º Xaman - Ha, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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With a stay at Palmaïa-The House of AïA: Wellness Resort at Riviera Maya in Playa del Carmen (Playacar Zona Hotelera), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This luxury resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.Show More
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hotel overview picture
4.7/5Amazing·Cleanliness: 4.7
All 100 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaSnorkelingSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBar
All Amenities
Surroundings
Landmarks: Cancun Adventures
(2.7km)
Landmarks: Xcaret Park
(3.1km)
Landmarks: Xplor
(3.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Ocean Front Family King Suite Non smoking
12

Ocean Front Family King Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Ocean Front Family Master Suite Non smoking
18

Ocean Front Family Master Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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King Suite

King Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
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Family King Suite Ocean View

Family King Suite Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
King Suite with Bathtub

King Suite with Bathtub

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
Check Availability
Family Master Suite Ocean View

Family Master Suite Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
King Suite with Bathtub Ocean View

King Suite with Bathtub Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Towel
Room Details
Check Availability
King Suite with Ocean View

King Suite with Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Towel
Room Details
Check Availability
Queen Suite with Ocean View

Queen Suite with Ocean View

2 Queen bed
Free Wi-Fi
Non-smoking
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Towel
Room Details
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Queen Suite

Queen Suite

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
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Guest Reviews(100)

4.7/5
Amazing
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
Shawn
December 26, 2023
Our beach service from Debbie and David was 1st rate and they treated us with VIP service. Juan our server at Su Casa brought us off menu items and suggested great meals. Front desk and Nomatic Guide handled everything we requested. The Ferry from Cozumel gave us the wrong luggage and they tried daily to get our correct luggage back the entire stay. We will return back from Houston in the next few months. Five Star in every category. Shawn
Alexey
December 24, 2023
One of our favorite hotels. Stayed here 3rd time. Amazing throughout. Best staff and service (thank you Eduardo for 5 star service!). Great healthy food options. Magical beach and jungle. Spacious rooms. Can’t wait to return again.
Matthew
December 24, 2023
This is a really different vibe from the other all-inclusives along Riviera Maya that we’ve been to. I was a little apprehensive because my vacation mode involves drinking beer in a pool more than doing yoga. I was pleased to see that you can still do as much of that sort of thing as you want here. Where this property really stood out was the food. It was at a much higher level than anywhere else I’ve stayed. I’m not a vegan and, as many have pointed out, there are plenty of non-vegan options available. But, holy cow, all of it was delicious whether it had meat or not. Really fresh ingredients prepared beautifully. Otherwise the place had a quiet and relaxed vibe, with beautiful facilities and friendly service. A perfect place to unwind in the sun for a few days, even if you skip all the spiritual guru stuff.
Leah Dee
December 20, 2023
ABSOLUTELY LOVED THIS VACATION! Perfect for non vegans, vegans, and any other dietary restrictions! Perfect for family or just a getaway in general! Highly recommend this private oasis! Everyone and everything was truly wonderful from beginning to end. Can’t wait to go back!
Richard
December 14, 2023
I was married at Palmaiia in Sept. It was a fabulous experience. They really take great care of their guests and the views and property are stunning. We will be back every year I sure!
SALVADOR
December 12, 2023
Best Hotel ever! Everything is incredible, everybody is amazing, but we want to give extra special thanks to Esteban our nomadic, Raul and Oscar who drive us everywhere with the best attitude, Far who always receives us at Su Casa with a great attitude to make us feel great, Eduardo and Valentin our waiters at Mar de Olivo and Su Casa at nights were really great, Angel who is the best instructor ever, Balde the Shaman who you can hear all day and is non stop wisdom for you life. Thank you to everybody, we planned to return as soon and as much as possible.
Siavash
December 4, 2023
For money you pay here, there are a lot better options. Service not very good. Fun Facilities are minimal Minimal food choices
Robert
October 24, 2023
Amazing property and luxurious rooms. Staff throughout the resort was super friendly, genuine and helpful. Very unique offerings of activities scheduled for each day, the instructors and performers were very good. This was a splurge trip for us so it was very disappointing when my wife and I both got very sick after our second day at the property and had to stay in the room for the remainder of our stay =-( Wish we could have got the full experience of all the activities. One negative was the food. The Taco truck was actually really good but other than that the food did not live up to expectations set on the Palmaia website "Gourmet restaurants overseen by chefs trained in Michelin-starred restaurants from around the globe." As fans and frequent patrons of vegan restaurants we definitely had high expectations but the majority of the dishes fell flat with average plating and below average flavors. Really wanted to like the food but left disappointed. If they fix the food this place would be the perfect resort
Erica
September 20, 2023
The property and surroundings are beautiful. The staff is friendly and attentive. Food is wonderful. What makes the property unique is access to all the spiritual activities. I highly recommend Palmaia!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeGluten-free, Vegan, Vegetarian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2019
  • Number of Rooms: 166
With a stay at Palmaïa-The House of AïA: Wellness Resort at Riviera Maya in Playa del Carmen (Playacar Zona Hotelera), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This luxury resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Palmaïa - the House of AïA Wellness Enclave All Inclusive?

Prices at Palmaïa - the House of AïA Wellness Enclave All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Palmaïa - the House of AïA Wellness Enclave All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Palmaïa - the House of AïA Wellness Enclave All Inclusive provide airport transfer services?

Yes, Palmaïa - the House of AïA Wellness Enclave All Inclusive provides airport transfer services.

What amenities and services does Palmaïa - the House of AïA Wellness Enclave All Inclusive have?

Palmaïa - the House of AïA Wellness Enclave All Inclusive has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Exclusive Beach Area.

Does Palmaïa - the House of AïA Wellness Enclave All Inclusive have a swimming pool?

Yes, Palmaïa - the House of AïA Wellness Enclave All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Palmaïa - the House of AïA Wellness Enclave All Inclusive have fitness amenities?

Yes, Palmaïa - the House of AïA Wellness Enclave All Inclusive has fitness amenities.

Does Palmaïa - the House of AïA Wellness Enclave All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Palmaïa - the House of AïA Wellness Enclave All Inclusive have non-smoking rooms?

Please view the hotel listing for details.

Does Palmaïa - the House of AïA Wellness Enclave All Inclusive provide breakfast?

Yes, Palmaïa - the House of AïA Wellness Enclave All Inclusive provides breakfast.

Does Palmaïa - the House of AïA Wellness Enclave All Inclusive have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromGBP922
Hotel Star Rating5