Grand Velas Riviera Maya - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Grand Velas Riviera Maya - All Inclusive
No. 3 of Top Luxury Hotels in Playa del Carmen
Riviera Maya, Carretera Cancun Tulum Km 62 Playa Del Carmen, 77710 Riviera, Playa del Carmen, Quintana Roo 77710, Mexico
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A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This luxury property is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.Show More
We Price Match
4.7/5Amazing·Cleanliness: 4.8
All 48 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up Service
All Amenities
Surroundings
Airport: Cancún International Airport
(49.8 km)
Landmarks: El Camaleón Mayakoba Golf Course
(1.9 km)
Landmarks: Hacienda Tres Rios Resort, Spa, & Nature Park
(3.7 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Zen Grand Two Bedroom Family Suite Nature View
1 King bed and 2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Nature View Suite Zen Experience
1 King bed or 2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
6
Grand Class Pool Suite Ocean Front
1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Nature View Suite with Pool-Zen Experience
1 King bed or 2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
8
Class Grand Oceanfront King Suite
1 King bed
Has window
Free Wi-Fi
Air Conditioning
Minibar
Sea View
Private Toilet
Check Availability
18
Ambassador Suite Ocean View
1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
9
Ambassador Pool Suite Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Private Toilet
Check Availability
17
Ambassador Two Bedroom Family Suite Ocean View
1 King bed and 2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews(48)
4.7/5
Amazing
Verified Reviews- Cleanliness4.8
- Amenities4.8
- Location4.7
- Service4.8
갬디여행
September 27, 2022
I went on a honeymoon trip!! It was comfortable to have a butler and I didn’t know what to do with my excessive kindness..!! ㅋㅋ The food is delicious and the quality is very good!!! ㅠㅠ I really want to go there again!!!
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CHARLES LAWRENCE
October 8, 2023
The place is consistently excellent. It’s expensive but it’s truly all inclusive so it’s fair. We are glad we examined the quasi time share to get a significant discount on the spa massage. Wish the front desk kept more small US dollars to s change for tips. They always run out of small bills. Otherwise hard to make many suggestions. We feel they should close the Chaka and gourmet restaurants and replace them with a steak and seafood restaurant like Maiakoba. It would take a realization that the public would appreciate this change but I doubt they will do it unfortunately. Otherwise it’s terrific.
Jal Michael Dixon
September 12, 2023
I don't like to get wordy, semi-quick summary. Everything was as I expected or better for the price we paid. Lots of research before pulling the trigger. Excellent, clean, the best tasty food and uncompromised dedication to service.
Melissa, our Concierge, went above and beyond for our 30th anniversary.
Fernando, Antonio, Mirina and Hostess Karina at the Bistro were always the best. There should be more names here but I couldn't remember them all.
Beach service was incredible. Daniel, Yasmin, and Luz never had us wanting for anything. Angel at the bar was always awesome.
Room service quality and room care where always top notch.
Their restaurants deliver service and taste I had never had before in Mexico. Excellent! The Mexican styled one had to be the best of them all. We couldn't stop eating.
This was our 9th all inclusive Mexico resort vacation over our 30 year marriage and I have to say it was the best yet.
I say this after staying at five 5 star rated resorts.
Hope I didn't make this to long, good luck with your choices!
Bailey
September 5, 2023
Pros:
The food was amazing for an all inclusive- we have tried many in Cancun (palace hotels, Riu, Iberostar) and the food here is phenomenal compared to those
The hotel itself is beautiful and well kept
The dinners are amazing- the staff is great and the food as well as the presentation are wonderful at these specific restaurants.
The spa was fantastic - I’ve had many massages at the ritz, four seasons, las ventanas etc and this was better than all of those!
Cons:
The service at the pool is terrible - so slow and many times there is just no one around. Lunch could take over 30 minutes and wouldn’t even be right
A lot of the workers (at the pool, the coffee shop, even the concierge) hardly speak English and you often have to repeat yourself many times or just accept the wrong thing out of frustration (we received the wrong drink/food several times)
They offer great excursions- but are not organized or easy to access. It took us many attempts to actually schedule our excursion. we were only here for the weekend and told them we wanted to swim with the turtles and go zip lining. They booked us turtles for Saturday and then when we tried to book zip lining for Sunday we found out all the zip lining parks are closed on sundays. We were very frustrated they didn’t plan better and that we didn’t get to do both activities as opposed to recommending turtles Sunday and zip lining Saturday (as all aquatic options are open on sundays)
Benjamin
August 15, 2023
GrandVelas always exceeds my expectations. Their service is impeccable. The property is absolutely beautiful. Employees like Luz, Lizzet, Viktor, Ernesto, Yasmin, Alejandro, William, etc. always stand out with amazing service & will go out of their way to ensure you have anamzong stay.
Joseph
July 7, 2023
Upon arrival greeted with cold towels and excellent hospitality. You would have thought we were the only guests there. Annie was our concierge and greeted us the next day at the beach to go over activities and dinner and even brought gifts for my daughter who was celebrating her 3rd birthday. She had the room decorated for our arrival as well. Xcaret was a plan for one of the days on our 4 day trip and we even considered skipping to enjoy everything this beautiful place has to offer. I have stayed at 9 resorts in mexico this was by far the best. No matter if your traveling for business, a romantic getaway or a family vacation like me this place is sure to impress and meet all your needs. A+++ top to bottom
Reyhaneh
July 5, 2023
The most beautiful property with the nicest and most professional staff. Every single staff member goes above and beyond to make sure you are comfortable! Highly recommend this resort! Can’t wait to go back!
Clayvi Natiel
August 6, 2023
Amazing property, amazing staff, amazing food... Worth every single penny!
Rachael
May 20, 2023
Safe friendly excellent service. My personal concierge was a bit of a letdown. No communication
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian, Italian, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2008
- Number of Rooms: 544
A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This luxury property is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Piaf (+12 years old), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 94548 square feet (8784 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private spa tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Piaf (+12 years old), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 94548 square feet (8784 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private spa tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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