Riviera Maya, Carretera Cancun Tulum Km 62 Playa Del Carmen, 77710 Riviera, Playa del Carmen, Quintana Roo 77710, Mexico
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A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This luxury property is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.Show More
I went on a honeymoon trip!! It was comfortable to have a butler and I didn’t know what to do with my excessive kindness..!! ㅋㅋ The food is delicious and the quality is very good!!! ㅠㅠ I really want to go there again!!!
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Igor
June 7, 2024
Great resort . Food and service was outstanding. Spa was great. Only downfall is the beach. Ocean very shallow and not really swimmable .
Orjana
April 26, 2024
Excellent customer service!!! Peaceful, especially the Zen Pool and Zen Lobby. Kids club had activities every hour. Everyone is kind, always greeting, attentive and welcoming. All restaurants are excellent! We can’t wait to go back. 5 days went by like 5 hours. Very very highly recommend it to families with younger kids or teenagers.
Sébastien
May 19, 2024
Exceptional service, cleaness and food! Special thanks to Itzel, Francesca, Daniel & Donato.
Elisa
April 6, 2024
We had an amazing time. The staff was extremely cordial and focused on catering to the customer. We will be back 😊
Verified traveler
April 1, 2024
Rooms were not made until very late usually around 5:30 pm and we had to call for them to make them. No downturn service like our stay before.
Olga
May 2, 2024
No entertainment!, kids were bored, food was moderate, your plates were taken away right you put fork down!, no music in the evening, there was nothing to do for 9 and 10 years old, no even pool activities, no floaties, you have to buy one or just pleased them to give you some which were left by the other visitors! The food was ok, nothing special. The food im cooking at home taste much more better. Sushi was just ok, nothing special.
Amit
March 13, 2024
Outstanding customer service from staff.
Unique experience about customers service from whole staff
Rahul
June 6, 2024
Fantastic property. Our concierge, Jorge, was fantastic and went above and beyond!
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age
Fee
Children 1 year old and under
Adding cot: Free
Breakfast
TypeAmerican, Asian, Italian, Vegan, Vegetarian
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 2008
Number of Rooms: 544
A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This luxury property is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Fusion cuisine at Cocina de Autor (+12), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 94548 square feet (8784 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private spa tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Services & Amenities
Most Popular Amenities
Golf Course
Outdoor swimming pool
Exclusive Beach Area
Beach Volleyball
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Grand Velas Riviera Maya - All Inclusive?
Prices at Grand Velas Riviera Maya - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Grand Velas Riviera Maya - All Inclusive?
The closest airport is Cancún International Airport. It is 49.8 km from the hotel and approximately a 40 minutes journey by taxi.
What are the check-in and check-out times at Grand Velas Riviera Maya - All Inclusive?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does Grand Velas Riviera Maya - All Inclusive provide airport transfer services?
Yes, Grand Velas Riviera Maya - All Inclusive provides airport transfer services.
What amenities and services does Grand Velas Riviera Maya - All Inclusive have?
Grand Velas Riviera Maya - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Golf Course, Exclusive Beach Area.
Does Grand Velas Riviera Maya - All Inclusive have a swimming pool?
Yes, Grand Velas Riviera Maya - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.
Does Grand Velas Riviera Maya - All Inclusive have fitness amenities?
Yes, Grand Velas Riviera Maya - All Inclusive has fitness amenities.
Does Grand Velas Riviera Maya - All Inclusive provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Grand Velas Riviera Maya - All Inclusive have non-smoking rooms?
Please view the hotel listing for details.
Does Grand Velas Riviera Maya - All Inclusive provide breakfast?
Yes, Grand Velas Riviera Maya - All Inclusive provides breakfast.