Wyndham Garden Playa del Carmen Reviews

Very average hotel with average everything even the staff are average well they seem to not really want to work the only nice people are the cleaners. They all did their jobs average once again this place was average

Great hotel, everything was perfect! The bed was very comfortable, the breakfast is pretty decent.

The room had a mold like smell the complete 3 days we were thee. Is was very bad on a rival as the air was off and there is no windows to open. Rooms are spacious and comfortable it is only the smell that made it bad. Staff should run the air the morning of rooms going to be occupied, it surely will help. Breakfast was good. allover good value for what we paid.

Amazing Location and service.

The environment is average, and it's a 15-20 minute walk from the beach. The facilities are rather old, but the room was relatively quiet. There's a swimming pool, and breakfast is quite simple; there was even lipstick residue on the cup. It's more suitable for business travel.

The reception was terrible; in fact, they double-charged me and were annoyed, refusing to let me explain. It was sorted out later. The breakfast wasn't good, and we were given dirty glasses with lipstick stains.

Very disappointed, nauseating smells in the facilities, everything old, towels with bad smells

Good service, the only drawback is that the TV is failing, excellent facilities, the food is very rich and delicious, I do recommend it.

The room is very big, and it should not be cleaned by one person. Sometimes the towels are gone but not replaced, and the paper towels are used up but not replenished. The front desk is very good and guides how to use the dryer. The hotel provides free water and self-service ice cubes.

The hotel facilities are very old, the quilts and towels are also very old, the surrounding environment is average, and it is not suitable for vacation with children.

There was a musty smell in the rooms that should be solved Good, varied and abundant breakfast. Very friendly staff

I liked the hotel in general, we only spent one night, the parking lot is spacious, I really liked the breakfast, it has what it promises and it tastes delicious. All the staff was very nice. Maybe the shower just needs cleaning, it had a little mold in some parts of the nozzle and tubes. The hallways also need mtto or paint. The pool is small but enough to relax. I think I would return, it is a very good option when you bring a car and are going on tours. Price ratio vs what it offers... excellent 👌.