Iberostar Tucan
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Iberostar Tucan
Health Protected
No. 20 of Top Premium Hotels in Solidaridad
P.º Xaman - Ha, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Located in Playa del Carmen (Playacar), Iberostar Tucán - All inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury property is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 100 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up Service
All Amenities
Surroundings
Landmarks: Cancun Adventures
(1.9 km)
Landmarks: Parque Los Fundadores
(2.8 km)
Landmarks: Playa del Carmen
(3.5 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
Room Last Room Available
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
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Room Premium Accessible Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Double Premium Tropical View
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Room Premium Tropical View
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Standard Room
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Room Last Room Available
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
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14
Premium Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
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Premium Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Double Premium near Beach
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Two-Bedroom Family Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Ocean Front Junior Suite
2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
1
Junior Suite Junior Suite Ocean Front Beach Access
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Double Premium near Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Double Premium Accessible Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
2
Junior Suite Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
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Guest Reviews(100)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Sheila
January 23, 2024
We had a great family vacation. (ages 16 to 86) We loved this hotel and it's environment. The "jungle" atmosphere was refreshing. We liked the feeling of a different environment in another country, with waterfalls, monkeys, peacocks, flamingos, etc. on the paths in the trees It was clean and workers were great. Manuel was a great bartender down at the Beach! "Thanks for the Sheila drink!"
Elena
January 16, 2024
I liked the property design a lot: lshallow pools along the paths, jungle, look of teh buildings. The room had everything we needed. Staff was very helpful. The pool was beautiful and big. Food was plentiful. Beautiful resort, will recommend to my friends.
Suggestion: add mpre vegan options and beans to the menus.
Damon
January 8, 2024
The resort is geared to fun activities at the property. The only negative is the expense for a van from the airport. Uber does not serve the airport. Watch out or you might eat and drink too much.
Jennifer L
January 7, 2024
Property and beach were beautiful, location in the jungle with lots of wildlife. Staff and service were lacking, no beach service, unable to get beach and pool chairs unless you wike at 6am, drinks were watered down amd food was not good.
Ramona
January 5, 2024
This is an older property. Hot water was turned off after 10pm. We had a pipe leak in the bathroom which took hours to repair. No room service. The buffet was mediocre at best. Some of the unused deserts were served the next day. There was no variety in the alcohol served and it was limited to the cheap Mexican brands. At dinner, they offered to serve higher end alcohol if you paid extra.
I have been to dozens of all inclusive resorts and I would rate this at the bottom of them all.
Pedro
January 4, 2024
One ef the best beaches of the Riviera Maya. Great scuba diving shop. Great Playacar location. Can easily walk to all restaurants and the beach. Food is of high quality for the type and price of the hotel. Overall great value.
carrie napenias
December 27, 2023
We enjoyed Iberostar Tucan. What we enjoyed, family friendly, safe location, conveniently located, loved the wildlife, beach was easily accessible. We enjoyed the booked Xcaret excursion which we set up through the hotel partner staff. Taxis easy to coordinate. What we found disappointing was the food options. Only thing open is buffet. Unless you make reservations days in advance. No room service at all. Instead you have to walk to one restaurant that is open after hours. Not convenient. They tried tricking us that the only option to watch the Christmas Eve show was to buy a table and a bottle of wine, which we knew was not true. The entertainment was below average including the Christmas Eve circus. We did not like staff wanting to pitch timeshare right when we checked in after a long flight and then turned around called us at 9 AM the next morning. They told us at the desk the only option to eat Christmas Eve dinner was at 8 PM. My husband is diabetic so this did not work for us. We walked up at 6:30 the restaurant was half empty and they got us right in. This again is frustrating the misinformation. That being said would I come back? Possibly if the price was right and there were no other options for hotel stays. I would only go knowing you need to schedule your food options in advance. The rooms are average not 5 star worth. The smell of mildew in both of our rooms. Beds were average. It was manageable.
Gregory
December 17, 2023
The restaurant options are great. The staff was great…friendly and fun. The beds were extremely hard even with a mattress pad.
Courtney
December 13, 2023
This was a great stay. Even though the property is a little bit older, its very well maintained. I love the natural feel running through the center of the resort and all of the wildlife. The food was solid. Many options of traditional tastes and also lots of fruit, veggies and great salads to stay on the healthier side. Its a lively atmosphere but also many serene escapes to relax
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.1/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 1686
Located in Playa del Carmen (Playacar), Iberostar Tucán - All inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury property is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Japanese cuisine at Bonsai, one of the property's 8 restaurants. Visit one of the 5 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Japanese cuisine at Bonsai, one of the property's 8 restaurants. Visit one of the 5 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Exclusive Beach Area
Diving
Snorkeling
Sauna
Spa
Massage Room
Fitness Room
Public ParkingFree
Airport Pick-up Service
Airport Shuttle ServiceAdditional charge
Bar
Tennis Court
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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