Renaissance Johor Bahru Hotel

Renaissance Johor Bahru Hotel Reviews

Renaissance Johor Bahru Hotel

2, Jalan Permas 11, Plentong, Johor, 81750, MalaysiaView Hotel Details
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru HotelRenaissance Johor Bahru HotelRenaissance Johor Bahru Hotel
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Renaissance Johor Bahru Hotel Guest Reviews

4.5/5
Great
465 review
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(465)
Positive reviews(455)
Reviews with photos/video(136)
Delicious breakfast(66)
Delicious buffet(23)
Large rooms(19)
Near shopping area(16)
Comfortable bed(14)
Convenient for shopping(11)
Friendly front desk staff(9)
Luxurious(5)
Negative reviews(10)
Anonymous User
Deluxe King Room
Stayed in Sep 2024
Couples
13 review
4.5/5
Great
Posted on Sep 22, 2024
Hotel is not quite in the midst of large shopping malls, but as long as you have got a car or grab, everywhere is still reachable and convenient. Room and beddings are clean, just that the cabinets do have a smell.
CherryMerryBlossom
Deluxe King Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Awesome stay and easy to come here by grab, swimming pool is big and nice
Valerie Chiu
Bayview King Room
Stayed in Aug 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Oct 1, 2024
Stayed overnight and tried staying here for the 1st time. Hotel location was a little out of the way from the city but it was safe and secure, with security guard to check vehicle before entry to the carpark. Staff were friendly and hotel was clean. Used the gym and it had plenty of equipment and provided water and towels for guests. Room was big and spacious. Will definitely choose to stay here again if I have the chance.
LMOOLM
Deluxe Twin Room
Stayed in Aug 2024
Couples
39 review
4.5/5
Great
Posted on Aug 13, 2024
Did a weekend stay. Room itself is spacious and comfortable. Very clean. Shower pressure is excellent. Location: not next to any major shopping malls. Nearest is Aeon which feels walkable. There are many food stalls and restaurants in the shophouses nearby hence no worries for food. Breakfast is average.
Anonymous User
Deluxe King Room
Stayed in Aug 2024
Couples
7 review
4.0/5
Very Good
Posted on Aug 5, 2024
First time staying here. The service is very good. Got many restaurants nearby and it's walking distance to Aeon mall.
the teacher traveller
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
13 review
4.7/5
Amazing
Posted on Jul 28, 2024
We just came back from a weekend birthday staycation. Our stay at Renaissance Hotel was a very comfortable one and the staff were extremely thoughtful to prepare a surprise setup in our room - complete with balloons, a printed birthday message with even little heart shapes, as well as a tasty slice of birthday cake and handwritten card! We were very touched by this gesture; thank you so much! Their breakfast buffet was also better than expected - great variety and good taste!
weijiana
Deluxe King Room
Stayed in Aug 2024
Couples
10 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Sunday night market is just right below the hotel. Room stay was comfortable.
Rakeesh23
Deluxe Twin Room
Stayed in Jun 2024
Business travellers
16 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Very nice highly recommend hotel value for money as well. Breakfast buffet has a nice variety staff were friendly
Lean Chwee Ling
Deluxe Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Breakfast was good . Have a lot of choice. The stay at the hotel is good also. Staff is friendly and helps.
Leo
Bayview King Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 28, 2024
Wow, excellent stay at hotel, which location was Stragetic for travellers. The connection room was nice for my family.
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! We’re humbled by your good words. Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too. Once again, thank you for choosing us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Best Regards, Renaissance Johor Bahru Hotel
Panda lele
Deluxe King Room
Stayed in May 2024
Couples
12 review
4.7/5
Amazing
Posted on May 27, 2024
Located right beside the Sunday night market. Surrounding has got plenty of food options to choose especially at night. Hotel room is clean and the air con is cold.
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! We’re humbled by your good words. Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too. Once again, thank you for choosing us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Best Regards, Renaissance Johor Bahru Hotel
yee siin
Club King Room
Stayed in Jul 2024
Business travellers
140 review
3.5/5
Posted on Sep 18, 2024
Although the hotel is old but the service staff are very friendly.
Adalene Loh AP
Deluxe Twin Room
Stayed in May 2024
Family
2 review
4.0/5
Very Good
Posted on Jul 11, 2024
Very good hotel, good breakfast, good services but check in have to wait till after 3pm and was given a room very far from lift lobby, which I had requested to near lift for senior during booking. Huge Pasar Malam beside hotel and a very good Bangkok Thai Massage within 5mins walk. Quiet area.
Guest User
Bayview King Room
Stayed in May 2024
Couples
4 review
3.2/5
Posted on May 12, 2024
I got a rude WhatsApp message from the service staff saying that I did not pay for breakfast after I have checked out. The hotel also told me I have not paid for my tourism tax even though they collected a deposit from me before check in. The staff then proceeded to ignore me. No updates of whether I really ate the breakfast and no apology if they had made a mistake. Always check internally first before confronting the customer, and deduct whatever fees you all want during check out. It was a great experience until this happened. Will not be coming back.
Response from Property: Thank you for sharing your feedback and indeed it is to our regrets that you had such an experience with us. We understand how taken aback you must have felt, and we do thank you for sharing this for our knowledge to check and make the necessary improvements and corrections. We do hope this will not deter you from staying with us again as this is not our intention to deliver such services and shortfalls. Our team is always sincere and passionate in making our guests' stay memorable and absolutely pleasant. Please allow us a chance to welcome you back and to continue choosing Marriott as your preferred accommodation. Best Regards, Renaissance Johor Bahru Hotel
Anonymous User
Bayview King Room
Stayed in May 2024
Couples
4 review
4.5/5
Great
Posted on May 13, 2024
Stayed there to celebrate husband's birthday and we had a really pleasant stay! The room was nicely decorated with complimentary cake when we arrived.. The room was clean and spacious too. The buffet spread was delicious and had a good variety.
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! We thank you for your kind recognition of their good work and surely, they appreciate the same. Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too. Best Regards, Renaissance Johor Bahru Hotel