Hotels in Pocos de Caldas

"Lugar bem localizado, café da manhã maravilhoso e com muitas opções, quarto bem higienizado e limpinho, funcionários educados e prestativos. Amamos a experiência!"

"O hotel tem uma estrutura fantástica, nostálgica, que remete à bonança do período de sua inauguração, em 1929. No entanto o atendimento tem deixado a desejar, vê-se que falta treinamento aos funcionários para a categoria do hotel. Além disso falta zelo na manutenção das instalações. Em minha última hospedagem, por exemplo, não tive televisão disponível porque o cabo coaxial da tv encontrava-se partido, e como só percebi isso no período noturno de um domingo não seria possível o reparo. A fechadura do banheiro estava estragada, e substituíram-na por um trinco completamente deslocado da estrutura e decoração antiga do quarto. Os edredons disponíveis no quarto eram diferentes um do outro e de baixa qualidade, o que demonstra que a administração do Hotel está interessada em economizar ao extremo. Apesar disso a hospedagem é sempre prazerosa em um prédio histórico tombado que nos remete à riqueza da cidade no auge do ciclo cafeeiro no século passado. O café da manhã é inigualável!"

"The facilities and swimming pools are excellent. I only left the room cleaning more attention as a point of improvement and more staff to the restaurant. With the great number of guests it was sometimes difficult to find a clean table. But the hotel is generally very good and the restaurant is excellent."

"The hotel is very clean and the breakfast is very nice. Congratulations to the hotel, from reception to checkout.❤️🥰 We will be back soon."

"The staff's care is good, they are all educated and friendly. The room with a small fan is swept. The bathroom on the day we arrived had hair inside the box. We stayed 2 days and the room was not cleaned up at the hotel. The breakfast is raw, one of the daily we go down, was missing more than half an hour to close the timetable and had almost nothing more, milk, coffee, cheese, juice ... had already finished everything. And when they asked if they were to rest, they said no, because it was over, and there was still enough guest to drink coffee."

"Hotel and good, but I didn't stay at the booked date, for health reason I tried to change the booking date 10 days before but without success I contacted hotel not achieved result, I called trip I can't talk perti a day due to the competence of the site"

"Breakfast very good. Literary thematic hotel. Excellent location. Excellent bed and shower. Super careful staff. Let's go back"

"Que hotel MARAVILHOSO!!! Clean, reception, feeding and unpleasant space! All very conciliating and organized, I wanted to thank in particular the Fabio of the reception that gave us all the necessary support from the entrance to the exit, thank you for everything are of congratulations!!!! I will come back more times ."

"The hotel is very clean and organised, staff are very friendly and educated, the team is generally very requested and people work with very good will. The breakfast is very tired, it has a variety of food and drinks. The only negative point in my opinion is the parking that is paid the share, which has been charged $40 per day of the car parked. I found the value very expensive since even in hotels that do not have own parking, they have partnership with some parking network that leaves the cheaper cost per client."