Bukowy Park Hotel Medical Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Polanica-Zdroj

Bukowy Park Hotel Medical Spa

Health Protected
No. 1 of Top 4-star Select Hotels in Polanica-Zdroj
Parkowa 11, Polanica-Zdroj, 57-320, Poland
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With a stay at Bukowy Park Hotel Medical Spa in Polanica-Zdroj, you'll be just steps from Park Zdrojowy and Teatr Zdrojowy. This upscale hotel is 0.1 mi (0.1 km) from Park Szachowy and 0.4 mi (0.6 km) from Chess Park.Show More
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hotel overview picture
4.4/5Cleanliness: 4.4
All 5 Reviews
Amenities
Golf CourseIndoor Swimming PoolSkiingHikingSaunaSpaMassage RoomFitness RoomPrivate ParkingAirport Pick-up Service
All Amenities
Surroundings
Train: Polanica-Zdrój
(1.4 km)
Landmarks: Park Zdrojowy
(200m)
Landmarks: Castle Rock Forest
(3.8 km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Single Room
3

Single Room

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Private Toilet
Room Details
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Classic Double or Twin Room
8

Classic Double or Twin Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Private Toilet
Room Details
Check Availability

Guest Reviews(5)

4.4/5
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. £0.96). Trip Coins can be used to save instantly on room rates.

Guest User
October 29, 2022
At the beginning, be prepared for a quite sneaky think. At the dinner, a waitress will ask if you wish something to drink. Do not get confused, it is not a standard thing it is paid and the price for the beer is 10 times higher then the beer you can buy 2 minutes of the the hotel. On our room was a balcony, but you could not smoke on the balcony. Great puropose for a smoker to have a balcony wihout the possibility to smoke there. On our door was a surprise (see the photos). Not sure who done it, I suppose some homeless wanted to gave us a visit. This just does not feel safe if you experience something like this. The rooms have a bad electricity and light buttons on the worsest place. It is right behind the pillow where you sleep. Thus mostly you accidentaly turn on the lights. Not to mention the fact, that is is not very safe to sleep right near the electricity socket so close to your head. Especially if you need to charge your deviced durning the night, then you can not pull the card to turn off the electricity for the night. Just badly designed. As a guest get prepared that you will be begging at least two days for the cleaning service to get you room cleaned. At least once, they have only bring a toilet paper, nothing more, nothing less. The gym fullfills the definition of the gym and it looks attractive at the web. The fact is, that is is a sum of few dumbbells and one complex modular machine. It is fine if you are alone, but for two people at the same time it is insufficient for an excersize. The sauna if fine, but sadly in not a good shape at all. I brought from there a splitner under the nail and it kinda hurts still. The wooded benches are not safe at all. The sauna is missing a place where you could cool down in the outside, but that is just a cosmethic thing. More or less, it is not designed well. Sauna is near the pool (the pool is more for children, if there is more then 2 people, it is kinda hard to have a swim), and most people go from the pool to sauna, which makes the sauna strongly humid and thus hard to enjoy the dry air that is typical for a sauna. The chloride then from the pool hurts your eyes. we have ordered a massage. The typical one that you wish if your back hurts. And I have asked for a addition hand massage. In the end, I had a 25 minute of hand massage that was fine, but nobody touched my back. I felt kinda say of it. You know, you order A and B and you get only A. I think is is maybe the fact, that most of the personnel is incapable of speaking english at all. Keep that in mind if you are planning a visit. Due to this all, I am just giving the rating of two stars and I do recommend to any future guest —> Pick a different hotel. Do not get confused of the four star rating. It is not worth of the money
Guest User
January 31, 2023
We visited the hotel this week and it was really nice. The town is a small but beatiful place. Our stay was relaxing and we enjoyed it very much. Overall the surrondings of the hotel are a great place to wind down and enjoy yourself. The hotel itself 1) the hotel offers a great value for the price. Rooms are well-equipped, clean and comfy. As a welcome gift you get tea, cofee and water. It may not seem very much but when you arrive, it is nice and you can just enjoy a cup of tea or cofee. I give it 10/10 2) staff is friendly and very helpful. They helped us to solve the problems we faced very quickly and effectively. The most of the staff can speak English, in addition they are very polite and nice. 10/10 3) The spa is beautiful. You can find a pool, whirlpool, sauna and steam room there. I was really missing the cooling zone but otherwise I cannot complain. I also have to mention that there were just a few people so we could fully enjoy it in privacy. 8/10 just because of the lack of cooling zone. 4) the only setback of the hotel is food. It is not that bad but we expected much more from a hotel rated this high. You can only choose from a limited amount of meals and those meals are mostly just simple. The limited amount of choices would not have been issue if the overall quality of those meals had been better. 6/10. The recomendations to the hotel It would be splendid if you installed any cooling facility in the spa. It does not have to be a cooling pool a bucket with cold water would do the job. More quality food would also be nice. The hotel is amazing but when you are there and want to enjoy your stay, you also want appropriate meals. Overall we can recommend this place to everyone who wants to relax and regain energy. It is a great choice for the value.
Guest User
January 31, 2023
I give 3 stars because of this morning in hotel. Everything was perfect until than; kind staff at reception, very helpful ready for your every wish, great food and restaurant staff, great massages, really clean SPA zone, But: This morning woman in red dress (it appears the owner) was lecturing staff in restautant. I felt uncomfortable to hear it and be witness of it. Than children of owner were going thru personel door few times. After that owner started to call to staff and asking who comes at 16:00 to work. As guest im not interested in it at all and prefer not to hear it. Im on holidays there. The worst for me was that because of presence of owner staff in restaurant behaved different and i felt that they were stressed. Owner made me feel uncomfortable and made bad atmosphere.
Guest User
January 31, 2023
we had booked our New Year holidays in this Hotel already several weeks ago from 29 December 2021 to 2 January 2022. At the check-in I was asked to pay in advance the whole stay, what I faithfully did. Unfortunately, already the first evening we learnt that the Hotel offers dinner only until 7 PM and at latest 8 PM we had to leave the dining room. Even no bar where to stay, so no other chance than to retire to the room. This was NOT what we expected for our holidays: to spend pleasant time together in a nice Restaurant or a Bar of a 4*Hotel, of course until late evening, before to retire in our room. So on December, 31st morning, we decide to leave one day earlier than booked. I asked the reception to have a meeting with the Manager in order to ask about refunding or other compensation. No feedback. At the Silvester Night we spent the evening until 9:15 PM in your Restaurant and than where forced to move to our room. With our 2-years old son we were not in a position to move outside, and there were not other places close to the Hotel where to stay. We booked a Hotel and not an apartment. A Hotel is a place that offers services like a Restaurant and a Bar, or at least some pleasant rooms or area where to stay, and not only until 7 or 8 PM in the evening. A 4*-Hotel the more. This is what every guest can expect from a structure like yours. On top there where several other deficiencies in your Hotel I even don’t mention. Our decision to leave one day earlier was motivated by this unsatisfying situation. Now, after haven’t had any answer from the manager, at the departure on January 1st morning, I asked the receptionist to get refunded the last night or to compensate this amount with the extra spending of our stay. The answer was: no way. Even at my request to have another compensation, partially or by a voucher, I was rejected. Sorry, but this is not the way how to deal with (motivated) complaints! I can assure to have traveled a lot worldwide and to have stayed overnight in many Hotels, also in Poland, but such a treatment never happened to me. BUSINESS LESSONS FOR THIS HOTEL: when a guest has a (motivated) complaint and asks for refund or compensation, you CANNOT reject it fully without ANY COMPROMISE OR ALTERNATIVE PROPOSAL - ANYTHING! Always offer your client a compensation, even if limited.
Guest User
January 31, 2023
It's all about expectations and EGO... We spent lovely, relaxing time in Bukowy Park. We did not expect that staff will treat us like a Monarchs, 'cause we're not one of them. Instead we got all we really need, when we need. Staff was nice, helpful and always with a grin. Hotel itself is located in great spot, close to park and many many walking paths. Food and other services are high quality. So, up to sum... Great place to spend time. Family 2+1.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.4/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 38
With a stay at Bukowy Park Hotel Medical Spa in Polanica-Zdroj, you'll be just steps from Park Zdrojowy and Teatr Zdrojowy. This upscale hotel is 0.1 mi (0.1 km) from Park Szachowy and 0.4 mi (0.6 km) from Chess Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as ski-in/ski-out access and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy Polish cuisine at BUKOWA, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Polanica-Zdroj? This hotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 38 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Bukowy Park Hotel Medical Spa?

Prices at Bukowy Park Hotel Medical Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Bukowy Park Hotel Medical Spa?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Bukowy Park Hotel Medical Spa provide airport transfer services?

Yes, Bukowy Park Hotel Medical Spa provides airport transfer services.

What amenities and services does Bukowy Park Hotel Medical Spa have?

Bukowy Park Hotel Medical Spa has the following amenities and services: Indoor Swimming Pool, Golf Course, Skiing.

Does Bukowy Park Hotel Medical Spa have a swimming pool?

Yes, Bukowy Park Hotel Medical Spa has a pool. Pool type: Indoor Swimming Pool.

Does Bukowy Park Hotel Medical Spa have fitness amenities?

Yes, Bukowy Park Hotel Medical Spa has fitness amenities.

Does Bukowy Park Hotel Medical Spa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Bukowy Park Hotel Medical Spa have non-smoking rooms?

Yes, Bukowy Park Hotel Medical Spa has non-smoking rooms. Please view the hotel listing for details.

Does Bukowy Park Hotel Medical Spa provide breakfast?

Yes, Bukowy Park Hotel Medical Spa provides breakfast.

Does Bukowy Park Hotel Medical Spa have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Nearest Train StationPolanica-Zdrój
Distance to Train Station1.37KM
Average Price FromGBP127
Hotel Star Rating4