Guest User
February 17, 2025
I am very sorry to report, but I was displeased about many things for our three nights at this resort. Firstly, there’s a problem with cleanliness. Garbage at the foot of the stairs to the beach has been there the entire time. When they set up the lounges on the beach, they don’t sweep off yesterday‘s sand. When you go to the office on the way out to dinner and report there is no toilet paper in two of your parties rooms and come back late at night. There still is no toilet paper waiting for us. When we reported it to the manager the next morning, he said oh he must’ve forgotten. They encourage you to run up a tab for food and drink and then when I checked it, it was wrong in both directions, they put things on there that were not mine and then they also forgot to charge me for some things. The manager does not seem to know how to manage. And the only stairs to the beach are broken at the bottom with no continuation of the hand rail which made them very unsafe. I am sad to report that this was a big disappointment and we will not be returning to this place.