Best Hotels in Pontoise, France

Good morning Superb weekend in this hotel, very welcome staff and always available and most of the most is the superb breakfast of Sunday midday. You can go there closed your eyes. Thank you very much to ROXANE, OUSMANE and the director AAIS.

Last Thursday 15//12/2022 I suffered the worst hotel experience of my entire life, I wouldn't wish it on any human being. And yes, I'm venting because the hotel chain Hotel B&B HOTEL Cergy Saint Christophe treated me miserably. I was assigned to a project in Paris, and I was traveling from Berlin. My flight was arriving at 23:30. I had made my reservation through Booking.com and tried to pay with the digital debit card assigned by my company, Hotel B&B informs me that I don't need to pay in advance that I will pay at the hotel. Then, by messaging them I told them that my card is a digital debit card, and I ask if that would be a problem on my arrival. No one ever responded and I decide to travel. Then, I find myself two days later, at 0:40 in an industrial zone at -5°C with a thermal sensation of -8°C, the taxi drops me off and I realize that there is nothing around the hotel. There began all my tragedy, there was no reception or staff, only an automatic machine which asked me to pay everything with a physical credit card. Right next to the machine is an emergency button to call the hotel staff, I called by pressing the button, and I was answered by the most ruthless person in the world. Grossly he said ”I can't do anything for you, credit card or nothing”, I insisted explaining, grossly he said - ”Don't you understand? I insisted explaining, he rudely said ”-Don't you understand, credit card or nothing, otherwise you must leave, because I can't open the door for you”. I panicked when I tried to ask for an Uber back to the center of Paris and realized that no Uber would come because the area is so remote. I called again and begged him to at least let me go to the reception that I was freezing to death, that when I found a taxi I would go. Indifferent he said ”it's not my problem, I can't talk to you anymore because I have to talk to other callers”. After calming down myself and, after 45 minutes in the bitter cold, I tried the machine again with my personal debit card and was approved for one night only. So I managed to get into my room. The next day, I cancelled my entire reservation for the next days at the reception and I checked out of that hotel. Well, the last straw, 3 days after I checked out my email and the hotel charged my stay for 7 days to the digital card of my company... The worst manager of a hotel attended me, and promised to give me my money back. He does not do it in the time he promised and I went back to the hotel directly to solve this problem. The manager didn't even say good morning, and yelled at me ”what the hell are you doing here?, I told you I was going to solve it... Then we argued, I kept calm, he gave me a refund invoice, and told me it's not the hotel's fault that you arrive at night. It was all your fault, here is your bill. Au revoir!!! How can you Hotel B&B hire such persons to work in hospitality? and how can you Hotel B&B let them abuse and humiliate your customers?

The room was very clean, congratulations to the cleaning team. Peaceful night, no disturbing noise from other guests. Unbeatable value for money breakfast, the orange juice is particularly excellent .

Stayed as on a Shearings 5 day coach trip. Travelled with 2 teenagers. Please note that there is no longer a pool at this hotel. It has been filled in, which was a huge disappointment to us. However, whilst I wouldn’t rate this as a 4 star hotel, it was adequate for the rest of our needs. Our beds were comfortable & clean. The shower & toilet were clean. Toiletries were provided, as well as tea & coffee making facilities. Still only providing small paper cups. There were only 2 even though 3 of us in the room, so we used 1 from the shower room. Would suggest going back to china cups/mugs but if not- supply bigger & more paper cups. We would have more than one drink. They also supply a complimentary small bottle of water each day in the small fridge which was much appreciated. I understand that the hotel has recently been taken over - now B&B rather than Novotel. There was some work being done near the lifts - the carpets were a bit grubby here & up the stairs to the next level. There was no noise or disturbance whilst we were in the hotel which was mainly in the evening. Breakfast was a selection of :- cold meats, cheese, a choice of 4 cereals, fruit juices, different slices of bread to make toast, plain croissants, choc au pain, cinnamon rolls & a machine that rolled out 2 small pancakes at each press of a button. There was some fruit & hot drinks were accessible from a machine. For the evening meals, as we were in a coach party, they wanted us to sit together in one area of the restaurant. There were 2 large round tables, a long rectangle & the rest were for 4 to sit at- if you are a couple, you share a table, one way of getting to know your travelling companions. The menu of what you were having that evening was displayed on a piece of paper on each table. There was no choice. The portion size was adequate, the dressing on the starters was lovely. We did go for a very short walk 2 evenings we were there but we didn’t see anything of note in the area, no other restaurants or shops, we did walk through the park next to the hotel - only a small play area. So overall I would have no problem staying here again on such a trip but would have liked a pool!

The environment is quiet, the room is very clean, the service of hotel is very good.The shop mail and a lot of the restaurants nearby and the transportation is convenient. And the price is not expensive,take the train go to Paris only half hour

Located in Cergy, B&B HOTEL Cergy Saint-Christophe Gare is within a 5-minute drive of Piscine de l’Axe Majeur and St Christophe Business Park. This hotel is 1.5 mi (2.4 km) from French Vexin Regional Natural Park and 2.8 mi (4.5 km) from CY Cergy Paris University.

The hotel is very noisy. The rooms are noisy, you hear everything that happens in the neighbors. Moreover, the hotel is organised around a huge hall on several floors. In this hall is breakfast. The hotel is very comfortable and it is very good to have a nice breakfast, and it is very good to have a nice breakfast at 6:45 in this hall, making all the rooms enjoy the music. A central part of the kitchen/sanitary service that closes with doors without isolation. More room gives on this hall with a fixed window only protected by a very medium-state Venice store so light and lack of intimacy. The only thing that saves the hotel c is breakfast , it is very simple but complete... at the end we have little sleep and a quite disturbed sleep especially because it was very warm in the rooms.

Located in Conflans-Sainte-Honorine, Première Classe Conflans-Sainte-Honorine is in the suburbs, within a 5-minute drive of Seine and Story Boat. This hotel is 18.7 mi (30.1 km) from La Défense and 15.2 mi (24.5 km) from Paris La Défense Arena.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM for a fee.Featured amenities include complimentary newspapers in the lobby and a vending machine. Free self parking is available onsite.Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

The hotel was renovated, well maintained, clean. late arrival, the gentleman at the reception was very friendly and laughing. We had a room in the clam, far from the lifts as requested. There was room on the parking. The place seemed safe. The room was very comfortable and the room was very comfortable.

So don't or start ... it was the shortest stay I could have done in a hotel. Already when you arrive, you realize that the location although ideally located qie is very dirty ... rats and dust everywhere at the entrance ... check in no problem.. mounted in the lift? My God a more unpleasant qie smell, arrived at the floor a smoke smell, dust, sweating all mixed with a spray deodorant to vomit! Once in the room all-compliant, home hardly done ... draps with socks, the ground joined with socks and sticks sticks ... checked ... the store did not close ... the toilets had brown socks ... the shower shower like unknown sticks ... the walls had brown sticks like very strange and reluctant dirt drops ... and the cake on the cherry, and looking behind the white and brown polystyrene toilets (surely accumulated dirt) And who was over completely dead? A cafard ... even the cafard prefers to die rather than stay in such a dirty place, before a small cafard this time living down, cut off the road and flee under the bed. After 10 minutes of room inspection we were down .... and even if another room was offered when you saw everything I saw in the previous room impossible to sleep in this hotel. We are very disgusting and horrible for anyone with a ”normal” hygiene when we leave, we ask for the refund that the receptionist made us without even asking questions so much she has the habit. 1 out of 4 clients arrive ... and go back immediately.