Hotel Walther - Relais & Châteaux

Wonderful. I booked a single room, requested a traditional style, everything was met. The staff, the food, the room, amenities (hand cream and a feet mask in the room!). Kudos to the receptionists, they were truly wonderful from start to finish. Highly recommended.

We just returned from an amazing week (Feb 15-Feb 22, 2025) at The Hotel Walther. I cannot recommend this hotel highly enough. Our Engadin Suite was impeccably clean, beautiful and spacious, with a fantastic view of the mountains in front of the hotel. The suite allowed us to separate our children’s area from us, with a sliding wood door. The bathroom had an enormous tub and walk-in shower, with two sinks. The housekeeping service was fabulous. We were on half-board, and the dinners were 5 courses of culinary excellence. The wait staff was friendly and professional, with special mention going to waiter Daniele who was amazing. Breakfasts were actually my favorite meal, and I always arrived early, so that I could spend a little extra time lingering in the dining room before heading off to the slopes. The Walthers are excellent hosts, and they were always around the hotel, frequently saying hello, to see how everything was going. After skiing, there were afternoon pastries in the lobby area. Although the traditional Engadin pastries were not my favorite, it was a pleasure to relax in the lounge where a fabulous piano-player entertained. The same musician entertained in yet another lounge in the evening, and he was extremely talented, and I wish I had spent more time listening to his piano and singing. In the evening, before dinner, we often enjoyed the serene indoor pool, sauna area and hot tub. My family of four skied every day. We used the hotel limo/shuttle to get to Celerina in the morning (CHF 20 per ride). The drivers were right on time, and professional. In the afternoon, we often rode the local bus from Celerina to Pontresina. It left every half hour, and dropped us off almost directly in front of the hotel. Skiing conditions were absolutely fabulous. Sunny weather every day, and great snow. We rented our equipment from Ski-Service Corvatsch (reasonably priced, great online reservations, multiple locations both at the base of Celerina and at the midstation, up the gondola). We paid a little extra to have them store our boots and skis at the midstation (in Marguns). Every day began with a shuttle to the Celerina gondola, then a ride up to Marguns. After retrieving our boots and skis at Marguns each day, we left our ski bag by the Marguns restaurant and took the chairlifts to explore Corviglia, Piz Nair, Suvretta, Salastrains, etc etc. Lunch at Marguns is a feast. And hot chocolate at the various mountain bars is so relaxing. Marguns bar, Chamana and the Alpina restaurant were great for a hot drink break. We had pizza and Carbonara one afternoon on the rooftop at Marguns, and that is a very special treat. We reserved ski lessons for our children with the St Moritz Ski school, and similar to Ski-service, they have a fabulous app that makes it simple. My heartfelt thanks to The Walthers for making this one of our best family vacations ever! We cannot wait to return! Daniel K.

Appears to be one of the better hotels I have never stayed at. Pictures show wonderful rooms with comfortable furnishings and attractive views of the picturesque scenery. It is beautiful area that would be a perfect place to visit for the summer or holidays.

Beautiful Family Run Hotel, with super friendly staff. Exceptionally clean and some lovely restaurants. Breakfast range fantastic. Injured my ankle just before stay and hotel reception provided ice packs .. super efficient and kind. Would definitely recommend

As Mrs. Walther was trying to figure out what to do, the assistant manager and the elder lady at the front desk were rude and condescending to me. All I did was ask a question and I got rude comments and answers back. I did not ask for anything for free but got treated like I wanted something for free. I just wanted what I paid for and my reservations for my honeymoon that I made. I am a restaurant owner and I would NEVER treat ANYONE the way your staff treated me. My staff would be fired in heart beat for the way they interacted with me. No questions asked. Especially if it was someone’s special day on Valentine’s Day/honeymoon. Mrs. Walther, you said you responded to Mark from *******, but I don’t have any emails as I stated. I never asked for anyone to cancel my reservations. I traveled 6 hrs by train and bus. Left my other reservation to come to your hotel and enjoy my honeymoon with my wife. I confirmed with your staff working at 11:30pm-12am that my reservations were ready before getting up and coming to you. May you please tell me why I am being charged for my reservation if you already canceled it? Can you show me the email that you guys responded canceling my room? Can you tell me why I was treated like dirt/trash for asking a simple question by your two staff members? Can you tell me why when I called to confirm my honeymoon, no notes were taken by your staff? Nothing is making sense to me. I really wanted to enjoy my stay but now my whole honeymoon is ruined for nothing. On top of it, you are charging me for a room you already canceled. Looking forward to your response and hopefully a proof of you canceling my hotel because I don’t see it, but you guys claimed it was sent! I will make sure to let the world know how you treat people coming into your hotel for their special occasions.

My husband and I have stayed in many wonderful hotels but nothing can beat our experience at the Hotel Walther in Pontresina. The hotel is absolutely gorgeous with large, quiet rooms. We had a junior-suite with a balcony overlooking the valley. This was a much-appreciated upgrade from the hotel on the occasion of our 56th wedding anniversary. The service was second to none. All members of the staff were attentive to any and all of our needs including the owners themselves who checked on the guests as though each one of us was a close friend or family member. The food was delicious as well. We ate in three of the five restaurants and were not disappointed in any of them. Our personal favorite was the fondue restaurant, a former gondola car, in the park across the street from the main building. I would be remiss if I did not mention the beautiful indoor pool. Finally, the setting in Pontresina is magical. We had a fabulous stay at the Hotel Walther.