Unfortunately, our stay was very disappointing overall. There was no WiFi available, which caused major inconvenience. The water pressure in the shower was extremely weak, and barely any water came out of the tap, making it difficult to shower properly. We also encountered scorpions and spiders, which made us feel unsafe and uncomfortable. In addition, the electricity was unstable and kept going on and off throughout our stay. The restaurant experience was equally poor. The service and food quality were very disappointing. It took over one hour to receive anything, and the staff showed no initiative at all. Most of the staff stood at the bar doing nothing while guests were waiting. The restaurant manager was never visible and seemed to stay inside his office instead of supervising or supporting the staff. There was one exception — a young woman, I believe her name was Daleni, who was efficient, professional, and hardworking. She appeared to be doing all the work on her own while the rest of the staff remained inactive. She deserves recognition for her efforts. Overall, the experience did not meet basic expectations for comfort, service, or safety. I would not recommend this place unless significant improvements are made.
