Grand Lexis Port Dickson

Grand Lexis Port Dickson Reviews

Grand Lexis Port Dickson

Batu 2, Jalan, Port Dickson, Negeri Sembilan, 71000, MalaysiaView Hotel Details
Grand Lexis Port Dickson
Grand Lexis Port DicksonGrand Lexis Port DicksonGrand Lexis Port Dickson
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Grand Lexis Port Dickson Guest Reviews

4.4/5
Very Good
340 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.3
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All reviews(340)
Positive reviews(328)
Reviews with photos/video(150)
Awesome rooms(73)
Great service(71)
Great swimming pool(61)
Perfect for kids(40)
Large rooms(27)
Clean pool(10)
Nice sea view(8)
Well designed(4)
Negative reviews(12)
Guest User
Deluxe Suite
Stayed in Nov 2024
Family
2 review
4.0/5
Very Good
Posted on Jan 16, 2025
The check-in was fast and easy, the introductions was clear. The hotel have different buildings and names so I wasn't sure which one I have booked till I reach there. I booked the Grand Lexis Port Dickson so the room is single storey and we have private because there is no window and the only window is from the toilet looking out to the pool. The pool is Within 3 tall walls and the pool is dirty with leaves and bugs. The room have large walking area with 2 big beds and sofa and study area. The toilet is large too, with its own wc area and shower area and big changing area. The wardrobe is connected to the changing area. The toilet window have gaps that lizards came in. There are alot of car park lots right in front of my room but when night comes, it's full, but there are lots in the hotel building too. Breakfast buffet is in the hotel building and there are alot of variety of food. There is a big pool in the hotel building but are crowded. There isn't any shop nearby, there is a small shop in the hotel building but they close early. The staffs are very helpful and friendly to guide us to our room. There are free buggy rides to shuffle people to and fro their rooms to main hotel lobby.
6/20
Response from Property: Dear Sirs, Thank you for taking the time to share your feedback. We're delighted that you had a positive overall experience with us and look forward to welcoming you back again soon. Warm regards, The Management
noor
Deluxe Suite
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Best vacation with family. The best service includes breakfast service, baggy & room service. Next dream trip to Imperial Lexis KL.
Response from Property: Dear Noor,Thank you for making Grand Lexis Port Dickson your hotel of choice. We were delighted to read your kind review and learned that you had a wonderful vacation during your stay with us. Thank you again for your support and we look forward to welcoming you back for another pleasant stay. Warm regards, The Management
Ray350
Deluxe Suite
Stayed in Dec 2024
Family
4 review
3.0/5
Posted on Feb 1, 2025
I had a 1 night stay to visit family in the area. The hotel is grand but in dire need for a refresh and upkeep. For the price we were paying it was barely ok. Breakfast options were great but the place does get busy at peak time so best to be there earlier.
Response from Property: Dear Ray350,Thank you for taking the time to share your experience with us. Your comment is certainly important and will share your review with the team for further improvement in order to enhance our guests' experience. Once again, thank you for your feedback and looking forward to welcoming you with a more enjoyable experience on your next visit. Warm regards, The Management
Rajaletchumi Logenthiran
Premium Pool Villa
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Enjoyed our stay .Overall great. The rooms have been comfortable. Excellent staff. Breakfast was soo good.
Response from Property: Dear Rajaletchumi Logenthiran, Thank you for taking the time to share your feedback. We're delighted that you had a positive overall experience with us and look forward to welcoming you back again soon. Warm regards, The Management
Anonymous User
Sky Pool Villa Non smoking
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 22, 2024
We love the place, scenery, private pools, buffet breakfast ๐Ÿ’ช๐Ÿ‘๐Ÿ‘๐Ÿ‘, the best timing to stay here, avoid peak period. Overall good n recommended.
6/19
Response from Property: Dear Sirs,Thank you for choosing to stay with us during your visit to Port Dickson. Our guests are important to us and we are glad that you enjoyed your overall experience. We look forward to seeing you soon for another memorable hotel experience. Warm regards, The Management
Guest User
Deluxe Suite
Stayed in Dec 2024
Couples
10 review
4.0/5
Very Good
Posted on Jan 4, 2025
Room is huge even for the lowest tier room type. Air conditioning isn't strong though. Hotel room looks a little tired and could do with a refresh. Service is warm and friendly. The private pool in the deluxe suite is a plus point. Breakfast is reasonably good.
Response from Property: Dear Sirs,Thank you for making the choice to stay with Grand Lexis Port Dickson. We value your feedback as it helps us to focus on what is important to our guests and we are glad that you enjoyed your overall experience. We look forward to seeing you soon for another memorable hotel experience. Warm regards, The Management
Anonymous User
Deluxe Suite
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 4, 2025
We were greeted by the warm staff. All the staff are so friendly & we had a wonderful service during our stay. The rooms are clean & spacious. Love that we have our own private pool. Thank you to Grand Lexis for the wonderful stay & upgrade!
Response from Property: Dear Sirs,Thank you for making the choice to stay at Grand Lexis Port Dickson. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to seeing you again and as always, continue to be at your service. Warm regards, The Management
Guest User
Sky Pool Villa Non smoking
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
All great from room, bed, pool. But, the breakfast is terrible. Donโ€™t have any taste. Even the hard boiled eggs for nasi lemak alao smelly seem like already rotted.
Response from Property: Dear Sirs,Thank you for staying at Grand Lexis and for taking the time to share your feedback. We appreciate your kind compliments, and we are happy to hear that you had a wonderful stay throughout. Kindly be assured that your feedback has been duly noted for improvements. We hope you will continue to support us in future and wish to welcome you back soon. Warm regards, The Management
Duncan
Deluxe Suite
Stayed in Nov 2024
Family
7 review
4.7/5
Amazing
Posted on Jan 16, 2025
Definitely a good stay, but the pool is a bit small, more for soaking, playing water. Go to pool for swimming instead.
Response from Property: Dear Duncan,We are delighted you have chosen Grand Lexis Port Dickson as your preferred choice of accommodation during your trip to Port Dickson. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Warm regards, The Management
Lyn HM
Executive Pool Villa
Stayed in Nov 2024
Family
8 review
4.7/5
Amazing
Posted on Dec 26, 2024
Kids had a blast though it was only for 1 night. Service was excellent as staffs were very friendly, buggyโ€™s service was fast. Loved the pool inside the room.
Response from Property: Dear Lyn HM,We are delighted you have chosen Grand Lexis Port Dickson as your preferred choice of accommodation during your trip to Port Dickson. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Warm regards, The Management
EdxxT
Deluxe Suite
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Excellent experience for the 2nd time with Lexis. Happy to be back and Lexis never fails to impress us. Highly recommended and definitely will share the experience with my friends. Thanks for the free upgrade from suite to villa.
Response from Property: Dear EdxxT,Thank you for making Grand Lexis Port Dickson your hotel of choice. We were delighted to read your kind review and learned that you had a wonderful vacation during your stay with us. Thank you again for your support and we look forward to welcoming you back for another pleasant stay. Warm regards, The Management
Anonymous User
Deluxe Suite
Stayed in Nov 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jan 5, 2025
Hotel feels old but the service staff were quick to attend to our requests, and friendly. Hotel WiFi was not receivable in the living room, so I called them, and they brought in a separate broadband for the living room. Toilet flush was also stuck, and they sent someone to fix it quickly. Visit the Glory beach which is located behind the neighbouring Hotel for a nice sunset (see photo).
Response from Property: Dear Sirs,Thank you for making the choice to stay with Grand Lexis Port Dickson. We value your feedback as it helps us to focus on what is important to our guests and we are glad that you enjoyed your overall experience. We look forward to seeing you soon for another memorable hotel experience. Warm regards, The Management
M Sapri
Deluxe Suite
Stayed in Nov 2024
Business travellers
29 review
5.0/5
Outstanding
Posted on Dec 24, 2024
I had a wonderful stay at this hotel! The staff were incredibly friendly and welcoming, always going out of their way to make sure we felt at home. The cleaning was top-notch, and everything was well-maintained. What stood out the most was how kid-friendly the hotel is, with a great environment
Response from Property: Dear M Sapri,Thank you for making the choice to stay at Grand Lexis Port Dickson. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to seeing you again and as always, continue to be at your service. Warm regards, The Management
Mandy Low
Executive Pool Villa
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 17, 2024
Fast & early check-in upon arrival at the resort. A budgy ride brought us to our executive pool villa. There were 2 king size beds & a private pool,a separate mini kitchen area & the bathrooms After an outing, we found that the sink outside the bathroom was leaking badly, making the whole area wet. I immediately called the concierge to complain. Thankfully, they upgraded us to a premium pool villa within 20mins. The upgraded villa was much cleaner & bigger. My boy loved the private pool in both villas. The breakfast buffet variety was quite good. Location of the resort was ok, easy to book Grab taxis to the different malls & places of interest. Recommended place for families to enjoy a short & relaxing getaway.
6/7
Response from Property: Dear Mandy Low,Thank you for staying at Grand Lexis and for taking the time to share your feedback. We appreciate your kind compliments, and we are happy to hear that you had a wonderful stay throughout. We hope you will continue to support us in future and wish to welcome you back soon. Warm regards, The Management
theJMs
Executive Pool Villa
Stayed in Nov 2024
Family
3 review
4.2/5
Very Good
Posted on Dec 15, 2024
First time at Grand Lexis. Very family oriented resort with good amenities. May need some further maintenance and upgrade of facilities in the room as it looks quite old.
Response from Property: Dear Mardiah,Thank you for staying at Grand Lexis during your visit to Port Dickson. While we are grateful and appreciative of your compliments, we have also taken note of your feedback. Rest assured the issue will be looked into and addressed accordingly. We wish to welcome you again to the resort soon. Warm regards, The Management