Silkari Reflections of Port Douglas

It was an absolute pleasure to stay at Silkari Reflections. The unit was exceptionally clean, well appointed and beautifully spacious. It is also in close proximity to restaurants, shops and beach. Nothing was too much trouble for Crystal, she made our stay there just perfect.

I am usually very gracious on small businesses, but this is killing itself. We arrived around 5:00 pm and no one was in the office. There was a phone number to call if we needed anything. Thank God I had purchased international calling. However, there was no area code or country code for the phone number, so I had to google it. The lady answered and said the keys are in your room. The door is unlocked. We found the room and it smelled right away of must/ mildew. The keys never worked and neither did the safe keys, so we left the room open when we left. We were there for 4 days, and no one ever came to the office EVER. I had to pull out the couch for a plug and it was filthy back there. The blankets for the bed smelled so bad we didn't use them. We washed all the dishes before we used them because they smelled too and made things taste bad. Even the ice was terrible. The washing machine kept failing like giving a code. The pool was relaxing but could use a vacuuming. we needed help on our transportation and the lady that worked in the hotel next door helped us. I do not know who has a job with customers and does not EVER show up to see if things were ok. Or if we needed anything. I feel bad for businesses in these times, but this one deserves to fail.

Great location, central so near all bars and restaurants but far enough away to be nice and quiet. Literally 1 minute from the beach. Clean, comfy beds, good shower, efficient air conditioning.

We had a snafu on our first night because, it seems, ******* failed to alert the property of our reservation. Jen found alternative lodging for us on our first night. The next day, Shannon and Crystal got us into our original booking. We liked it so much that we extended our stay — to make up for the night we lost. Highly recommend the great people at Silkari.

Reflections is a great place to stay with access to all of Port Douglas' amenities

Good sized comfortable apartment in great location. Apartment was pretty quiet considering great central location. Well appointed kitchen with everything you’d need for catering on a family stay. Supermarket a short walk away. Bathrooms generously sized and good water pressure. Some aspects were a little tired but overall a pleasant stay. I wouldn’t chose this apartment for the pool - which was pretty small and not much room fit more than one family poolside at a time. But the beach is very close and much more scenic.

We stayed for a week and really enjoyed this well laid out, spacious 2 bedroom apartment. Luckily we requested the top level which was bright and airy. As mentioned, lower rooms may be rather dark. There were a few issues to be fixed (a broken towel rail and a microwave compartment cover which did not stay up) and Crystal responded quickly fixing both. Strange that these issues were not reported earlier. The bbq was basic but did the trick. We didn’t use the pool but pool/beach towels were $5 to hire. There were a few beach chairs to use which were handy. Would we stay there again? Yes.

Our least favourite accommodation during our recent 3 week trip to Australia. If position is your priority then I would recommend as it’s walking distance to the beach and all the shops/restaurants on Macrossan St. However, we found our ground floor 2 bed apartment to be dark, no privacy, no view and certainly not the tropical balcony view we were expecting. The sofas were comfy but there was a general feeling of being not quite clean. The floors felt dirty, our feet were filthy after taking our shoes off when we arrived. Items in the kitchen needed cleaning. Compared to similar accommodation in Palm Cove this was far more expensive but far less quality. Didn’t meet our expectations.

Great spot close to beach Easy waking distance to shops and eating places Pays to book for night meals The apartment was well maintained and clean Would definitely return loved it Pool area was nice as well Downside beware when booking on *********** use a credit card that does not attract bank fees as these apartments are a partner in Amsterdam if you read fine print which I didn’t understand till payment was processed on credit card statement I could have used another card but being an Australian living in Australia booking an Australian hotel didn’t think this should happen so BEWARE