Spring Hotel Bequia

My second stay at The Spring Hotel, I was insistent on staying there following a perfect visit last year. It is a beautiful hotel with amazing views. Unfortunately the experience was tainted by some of the restaurant/bar staff, they were so 'off', looked bored, were not welcoming when ordering drinks, didn't smile, leaned around on mobile phones so that we felt we were inconveniencing them to ask for a menu or a drink, didn't say please or thankyou, unapologetic when getting orders wrong or them taking long. It made us feel really uncomfortable on occasion, we could not believe they would choose to be in a service role when they clearly didn't enjoy it. I'm sad to say it stopped us using the bar in the evenings or eating in the restaurant after the first night experience. In contrast we must call out Jason on reception and Sophie in the restaurant who were both great. Jason assisted me extensively prior to arrival and was the warmest welcome ever when we arrived, along with the gentlemen that assisted with bags and cases. Sophie was a ray of sunshine, so friendly, smiley, nothing was too much, chatty and when/if she forgot anything so apologetic and we didn't even mind because she was so nice. Thank you for her bringing the good vibes.

We've had a few meals here which have been good (Roti, chicken wings, caesar salad) but this morning's (Christmas Day) American breakfast really topped it off. Sunny side up eggs, bacon, sausage, pancakes with syrup. I won't need to eat now until this evening. Well done!

The spring hotel is a beautiful hotel, with a beautiful scenery and calm environment. However, the staff is very disrespectful this is mainly directed to the kitchen staff. While staying at the hotel me and my family were treated badly by the kitchen crew. On Thursday morning when we went to eat breakfast the kitchen staff were being rude, while we were sat at our table we can hear the chef in the kitchen making comments like what “we don’t wanna hear her talk” and insinuating she was going to spit in our food. Me and my family were taken back by their behavior and the comments that were made because we were polite to the staff we greeted them every morning with a good morning and we always said thank you.

Beautiful stunning views over green slopes to the Atlantic. Very peaceful, just what we needed, with a shuttle service to the water. The rooms were spotless and well equipped. Comfortable beds and AC to cool if needed. Kettle and tea provided and good fridge. Our room had a balcony which took in the morning sun and had loungers. Also perfect for star gazing.

Beautiful location with very clean rooms and an amazing staff! All the staff was very friendly and helpful, especially our waitress/bartender Tammy, Glen our transportation driver, and Jason the manager. Everyone at the hotel made us feel at home. I couldn't think of a better place to unwind after a week of sailing.

I had a lovely week at The Spring Hotel in January. My room was immaculate and beautifully appointed with a rain water shower in a massive bathroom and balcony overlooking the Atlantic. Great sea breeze as you are in hills. Special mention to the (3?) lady chefs. The food was so good that I ate there every night - and I am very fussy! The red snapper and the tuna folks were exceptional. Staff were completely charming and even ordered in the French wine I loved and Jameson whisky specifically for me. Mind you I drank it! Special thanks to Melanie who is quite amazing in the hospitality business and also to the security man, Alwin who kept reminding me I had failed to lock my rental jeep! The price for both the room and bar and food bills are extremely reasonably. No where in Bequia is more than 15 minutes away - but you are in the hills and there is a very efficient shuttle service for free from the hotel. Having said that, on a holiday I don’t want to be tied down to pick up and drop off times. So if you are staying here, I would really recommend renting a jeep. Brontë at Gideon taxis and rentals provided a fabulous service; she even met me at Port Elizabeth and had all the paper work done in advance. I am going to book The Spring Hotel again for a week in April. Need I say more?!