Hilton Portland Downtown Reviews

great experience! comfortable stay and welcoming staff that let me leave my luggage behind!

Not bad. The location is great, right in the city center, making it easy to get anywhere. However, the hotel itself is a bit dated.

It’s a bit of an old hotel with old rooms, but the service is great, and the location is perfect.

Rooms with downtown view

Pretty ok place. But the toilet would run every couple minutes. The body wash was empty. Location is not that good.

Comfy cute little room in downtown portland. I’m local but it’s perfect for a night in town.

Very good

The mattress was comfortable and the room had a great view. It was comfortable and conveniently located closed to the center of Downtown Portland.

I liked this hotel they gave me 16 floor ( unconscious thing but it was my birthday on the 16th as well) there's a gym and a restaurant cash machines and a vending machine place to put your luggage as well the staff at reception were rude though the girls seems strange especially the one with the red hair or orange short hair. When I was getting my suitcases and sorting myself out before leaving instead of letting me do that she stood there waiting for me the whole time watching me so she could shut the door and while a huge queue of people at reception waited for her when that wasn't her job as there was a guy who dealt with that made me extra uncomfortable. The room could have been cleaner as it had a smell overall i enjoyed my stay here and slept very well even that high up the TV had channels that I enjoy to watch so it was nice I stayed over one week. There are supermarkets maybe 10 minutes walk and transportation all around with buses going everywhere.

We chose this Hilton expecting a standard experience from a large hotel chain, and the stay did not exceed our expectations. Basic amenities such as slippers and an electric kettle were not provided, toothbrushes had to be requested at the front desk, and bottled water cost USD 3. Cleanliness was average, overnight parking required an extra fee due to the downtown location, and the hotel offered average facilities.

I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel. We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms. I want to be very clear about the nature of these items: The box was full and intact It contained injectable prescription medications, clearly medical in nature The medications were stored inside the refrigerator, not left out in the room These items were obviously not trash and are easy to identify as medical supplies Given these facts, I find it extremely concerning and unacceptable that: The items were apparently discarded or mishandled, and No attempt was made to contact me to confirm whether these medically critical items should be kept. At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications. These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.

The location is decent, and the lobby on the ground floor is quite luxurious. However, the cleanliness and room decor are just average. The room itself is small and cramped, and the ventilation fan in the bathroom is full of dust.

Nice location to city tour, room was clean and bed was comfortable.  I was surprised we need to make reservation for self park in advance otherwise had to valet park for $65 (no self park available).

Convenient place. Very good service at reception. Old hotel but clean.