Porto Alegre Centro Historico Hotels

I had been hosting at Hotel Plaza São Rafael several times, and I like the hotel to the memory of his love and the city of Porto Alegre since I was a child. However, at this last occasion I found several indices of a reversal in the quality of the hosting, and the staff in general, very heartily and well trained, but some others, clearly without vocation for the hotel industry. In the last place I stayed in a very old room and needed a pension, the bathroom boxing, unexplainedly, was located at the highest point of the floor, causing water accumulation and extravagation outside the boxing at each bathroom. Very uncomfortable dressers. When you arrived at the hotel and until the next day, the card recording system for accessing apartments was not working, which required you to go to the reception every time you were absent to attend a staff member to accompany you until the The hotel was a very good hotel, and the hotel was a good hotel. The parking system is a separate chapter, the worst EPark service I had the unfortunate opportunity to meet all the world. Whenever you need to leave your car, you would have to wait 20 to 30 minutes at the hotel entrance, the impression is that they would pick up your car in another municipality. Dear service, charged in advance, extremely inefficient and uninquiet with its insatisfaction. Breakfast is good, but it can improve a lot and there is a shrinking and excessive surveillance of guests entering the room for breakfast, there is more than one approach on which number of your room, your name, who is the person who is with VC at the table and that while VC is drinking coffee. This time, the hosting has left much to desire. But to be fair, I emphasise the cordiality and professionalism of all staff at the reception centre, the very good bed and the cleaning of the very good environments.

I missed a chair/sit to be able to sit. I had only a bed to sit, it was bad. I asked for a chair to be provided, but I had irregular legs. It suggests keeping a small chair and table base for us to do some activity with notebook.

Great stay, I can recommend it and will definitely be back. A good location, great service. Good food, quality accommodation.!

It has many rooms with problems mainly in air conditioning, some do not work, others ping inside the room and others do not have control ...

Affordable and very close to the airport.

Quarto espaçoso, limpo e bem organizado. Chuveiro com água quente e boa pressão. Tudo funcionou corretamente durante a estadia.

Facilities: The facilities are quite complete, my room has disposable utensils, a large toothpaste, but there is no friend's room, you should ask the front desk. This is the only hotel with disposable items in Brazil for more than a week. Service: The restaurant on the top floor of the hotel is very good, the service is very good, the juice is freshly squeezed, the recommended papaya orange juice is very good. I ordered a cup of strawberry orange juice and made a cup again, which was great. The water in the room is four reais a bottle, except for China, the water in other countries is so expensive.

Great impression, good service, nice room, clean bathroom and simple and delicious breakfast.

The service was very good, and the facilities were very uncomfortable, because one of the lifts was not working, so what was in use was overloaded.

For those who like American hotels, you will love it. Unfortunately, I was a bit disappointed with some aspects of the hotel: because it is large (10th floor), everything has to be lined up. Take the elevator and eat breakfast. In the early morning, the elevator stops on all floors. If you are placed on the top floor, you must constantly exercise patience. All this is very bad. Although there are free early check-in ads, please forget this option. The hotel is overcrowded and there are always people coming in and out, so I find it difficult to buy. We arrived at the hotel at 12 and couldn't even get in the room. The advantage is that we can put our luggage there and label it because the place where I store them is full. For vegans/vegetarians, breakfast food has many shortcomings, it only has fruit. The cakes are so sweet that you can't taste them at all. Orange juice is unnatural. The rooms/corridors are carpeted. The swimming pool is small, it even looks like a child's. The hotel needs some maintenance, especially on the terrace, some areas are being renovated. There are no most plants in the vegetable garden = ( The sunset view on the terrace is simply beautiful. Very good gym, equipped with all necessary equipment and mirrors. There is a lounge where you can read books, practice yoga, relax, and the decoration is great. The staff are very friendly. We ordered food through the app, and the receptionist received it and called us to let us know it had arrived. Everyone is very patient and willing to help. Every day the cleaner will ask us if we want her to clean the room. It has cable TV, Netflix and globoplay. I think there is a sink in the room, separate garbage (organic and recyclable), microwave oven and air conditioning are good. The room size is very good and very spacious. The shower was great, the water flow was very strong and very hot (if you want).