Cervo Hotel, Costa Smeralda Resort

The service couldn’t be any better but facilities could be improved.

Oustanding service and location

The Cervo Hotel in Porto Cervo was a beautiful hotel where we managed to use 3 MB SNAs to upgrade to their top deluxe (2 bedroom) suite. The suite was a wow. A comfy lounge with access to a small patio leading through a private gate to the pool, downstairs to 2 bedrooms both with en suite. The main bedroom even had a sauna as part of the en-suite! Huge comfy beds & pretty decor. Downstairs we had access to another patio area from our bedroom which had comfy seating, table & chairs plus two loungers. After check in we were surprised by a welcome card & gift of champagne from the GM. A very nice touch. Breakfast which was included was decent although not the best we experienced touring the island. Service was ‘old fashioned’ but not the most efficient. We did tho enjoy eating in the courtyard area every morning. The pool area was lovely too with an outdoor gym area to the side. The hotel offers a shuttle to their private beach area which we didn’t try as it was a bit too chilly. Parking was valet & free which surprised us! Finding the hotel was hard tho due to poor signage & barriers to the arrival area. The only negative of our stay was the price of f&b. A small! glass of house wine was €20!!! It was served with the usual aperitivo but even still that was pretty steep. We ate outside of the hotel from then on but even then prices were extremely high as the hotel owns most of the f&b outlets in the marina area. Porto Cervo is a luxury ‘man made’ resort created by the Aga Khan which kind of comes over as a bit fake. When we stayed mid to late May it was dead apart from the daily cruise visitors who came to see how the ‘other half’ live😩. Restaurants at night would have 3-4 tables filled. It’s full of designer shops with no one in them & I honestly don’t know how they survive with a June to September season. It was worth a visit though & I’m glad I’ve experienced it.

The hotel is pretty old, the bathrooms has no showers. They are all old style tubs. The prices are expensive for conditions of three rooms . it is September and the AC is not working probably. Can you imagine in the hot summer of July and August? What is the room will be feeling like???

A wonderful boutique hotel very central. We couldnt fault it from our extremely spacious room with balcony to the varied breakfasts and the very accommadating staff, through from the room maid to the waiters and reception staff. Very high standards throughout. The pool area and the speedboat to the private beach added so much to the holiday. Porto Cervo is however an up market area full of designer shops - quiete apart from the restaurants. A weeks stay was enough to sample how the other half live. If you intend to visit this area definitely worth booking in here for a couple of days.

The hotel damaged my expensive item, they won’t do anything about it. The staff and manager Maria is extremely careless. Please stay away. Don’t leave ur expensive belonging unattended unless you don’t mind it being damaged. Also, they pretended to do something with the insurance company but it was a SCAM