Guest User
January 31, 2023
The hostel is not worth the price they charge. The facilities are very old. Old fridge and air conditioning. TV too small. And the bathroom, besides being old, smelled again, the shower was difficult to regulate the temperature. The common areas are also very old. From the photos at the time of hiring, the room looked different. The massage space did not have a masseuse and the hotel did not allow me to use it by hiring a masseuse on my own. After complaining, I was offered a massage worth R$ 400.00 for 1h. The photos that the inn shows on the internet do not reflect reality, especially the rooms. The most serious thing, however, was that I made a complaint and the manager Silvana, instead of trying to make us feel good at the place, made us uncomfortable. He offered to return the money for us to leave the inn, since we were dissatisfied, however we were 8 people and in 3 rooms, it was a holiday, the city was crowded! The beach restaurant service has an excellent employee, Chico. However, the amount charged is also absurd. Lunch dishes are small and cost around 100.00. Drinks are around 40.00. The kitchen only works until 17:00. For a 7-day trip we spent around 35,000 just for accommodation and consumption, and we still felt bad and I was particularly embarrassed by the manager. With that value we would stay in infinitely better hotels.
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