Grand Hotel Portovenere

Just fantastic. Right in the middle of the village. Great staff. Very professional

This is not a 5 star luxury hotel. From the outside it looks nice and may indeed be the nicest hotel in Porto Venere, though The Hotel Belvedere is nearly adjacent and looks just as nice from the outside (at a fraction of the cost). The Grand Hotel has absolutely no amenities and the actual hotel is in desperate need for renovations. But the worst part about the hotel was the service and you will be treated even more poorly for not booking directly through the hotel (which they pointed out). When we checked into the hotel we were told we should head to their “private beach” for lunch and we were thrilled. This wasn’t their “private beach” but they had a few chairs reserved for guests which are in the back row at a beach club which is accessible to the public. We did genuinely have a good day there until we were checking out and the Grand Hotel tried to charge us for the chairs - at a rate that was €10 above what we would have paid directly at The Sporting Club. In addition to this we had asked about renting a boat to Cinque Terre the following day which the front desk kindly offered to research and plan for us. They had an entire day to do so and didn’t. We had to remind them on two separate occasions and they came back to us with an option for a boat for €1,000 when we were able to find a private tour in matter of 30 minutes for €200 for two people. Don’t waste your money here. There are loads of Airbnb’s with balcony’s directly in Porto Venere or Hotel Belvedere is directly next to this hotel and is at a much more reasonable rate.

Very nice hotel with a fantastic location. Their web site does not give them the credit they deserve for the quality of the accomodation and perfect location. Rooms are small but everything is made with quality materials and fixtures. I recommend this hotel.

Staff were very good location is excellent property is old and being renovated but the room given to us was new

Hotel in great position. Lovely restaurant with great staff and views. Fairly basic rooms for the price. We had a balcony which had great views

The bathrooms left a lot to be desired. Gym is literally in an entirely different building. We also asked for a cab to be called to get back to the train station and it was literally 2x what it cost to get there.