Guest User
January 16, 2026
We had a very rough travel day due to severe weather in Prague, with major delays and cancellations in Paris. We waited nearly 10 hours at the airport and didn’t arrive in Prague until after midnight.
I emailed the hotel in advance to inform them of our late check-in. While the late check-in itself wasn’t an issue, it seemed the message hadn’t been checked, as the receptionist initially said they didn’t realised our reservation.
When we finally went up to the room, there was a welcome card, which was a nice touch, but it had a different family’s name on it. This made us feel that the room may not have been fully prepared for our arrival, which was a bit disappointing after such a long day.
That said, overall the hotel is well located and convenient to get around. The property was clean and comfortable, and the breakfast was very good with a generous time window.
I think I would to stay here again if I come to Prague later.