Relax Inn

Hangers / hooks for tovels missed in bathroom. Coffee at breakfast could be improved, but there is coffee machine, probably paid, between reception and breakfast room.

The mattresses were very thin. We all had very sore back from the mattresses, still have it when we came home. Our hotel room was infestated with ants. The radiator was not too hot. Very disappointed as we was looking forward to our holiday.

Stayed over last weekend for the first time and overall my stay was very pleasant. Excellent location if you’re wanting to attend a concert/event @ the O2 arena which you can reach on foot easily in about 30mins (or take 1 bus stop & walk about 5-10mins). Shopping mall is literally adjacent to the O2 arena too. Great public transport connection with a bus stop to the tube only a couple of minutes away (2 bus stops to the tube), I’d recommend to download the PID app (will be in English) to get exact connections and purchase tickets for travel in Prague. Wi-fi in the hotel was fast and much appreciated, as was the lift coz we were on 4th floor. Didn’t see the restaurant/bar open (if it’s in the same area as breakfast) and never asked so cannot comment. This part of Prague is rather residential, I have a feeling that even the hotel used to be a block of flats prior to being a hotel? Our room was ok, albeit a bit ‘tired’ (401) but overall it was simply practical enough with a wee fridge incl wee freezer compartment, kettle, some teabags, teaspoons and also wine glasses. Towels were clean, bed comfy. I enjoyed the view of the shopping mall and the O2 arena etc . Trains running past was quite nice to hear. Water in the shower was running cold @ first but turned warm after a bit, so I guess it must the pressure? Not sure. Breakfast was very good, and again sufficient, quite a lot of cold meat choices, cheese, boiled eggs, vegetables, jams, honey, spreadable cheese, bread and sweet bread, and breadrolls, toast, cereals, fruits; hot food selection was baked beans, hot dogs and steamed veg. Coffee is dispensed from a coffee machine, it was quite foamy but still nice & tasty. Milk, tea and 2 different juices were available too. There is a fabby pool (incl whirlpool) in the hotel too! I was hoping it would be free to visit but actually you do have to book your session via reception as an extra (approx. £10/hour/person) but what was great was that we had the pool to ourselves! & you get a towel too. Staff were all very helpful and friendly. I would definitely recommend this place, and I will also be back in future.

Poor quality of mattresses and bedding. Poor quality of breakfast. Hotel claims to be 4 stars 😁 I’ve stayed in better 2 stars. AVOID!

It was an amazing hotel with everything you need nearby

Some problems with shower. Personnel very kind

The hotel is about 15 minutes (depending on how long you wait for public transport), from the city centre. The room I was in was very average. The carpets and decor were old, the toilet seat lid was on the floor and the plastic seat itself not only didn't fit properly, it came apart every time you used it. The wash basin was cracked and the balcony door came off its hinges if you weren't very careful when opening it. There is nothing in the area of interest, so travel is a must. Finally, apart from the reception staff, the rest in the breakfast room and cleaners were miserable and not very friendly at all. I made breakfast one morning with only a few minutes to spare, but this didn't stop the woman on duty turning off the lights and clearing all the food. I stayed 4 nights and my sheets weren't changed once in that time either. No way I'd go back.

Really good hotel for a good price. It was 1km from the subway, although I still recommend. It wasn’t that bad. Hotel is really nice, we got big comfortable room. Breakfast was delicious and probably fresh (I didn’t like the coffee though).