Guest User
January 27, 2024
Our family has been traveling for 20 days. We usually book hotels on Ctrip. We choose hotels with a score of 4.5 or above. We trust Ctrip more! This hotel is the worst one I have stayed in for 20 days! There are new and old hotels, and I can understand that they are not satisfactory in all aspects. This hotel is near the scenic spot, the hotel is relatively old, and the price is not very low. The score is still 4.5. I really don’t understand how this score comes. It’s okay if the hotel has problems, but shouldn’t there be an attitude to solve the problem? ? First of all, let’s talk about the hardware. It’s relatively old, the toilet is very dirty, and it takes about 5-10 minutes to fill the toilet with water after flushing! The carpet is also dirty! The window can’t be closed, it’s very noisy, and the air conditioner is very noisy. I found a waiter, and the front desk lady said that their air conditioners are like this. If you think it’s noisy, just turn it off! When we asked what we wanted to do, the front desk lady said that I’m not a repairman, what can I do! With this service attitude, this hotel can’t be lived in. Later, I called the boss and asked him to take a look. My husband asked to change the room. The boss said that the window lock was broken, so even if it was closed, the air conditioner was like this, and it would be the same if it was changed. I can't say that all the air conditioners in their hotels are like this. I'm not exaggerating! When we were looking at the room, we asked the front desk lady to look at the room. She *looked at you and said: OK, the front desk lady was playing a mobile game (King of Glory) to take us to the room. When we got to the 4th floor, she said she forgot to bring the key! Go downstairs to get it! After the room was shown, the room on the 3rd floor was opened, and they said the room on the 4th floor was broken! The room on the 3rd floor was the same! So why did they let me look at the room on the 4th floor? I really didn't want to stay there at that time! The elderly at home said forget it, just make do for one night! I didn't sleep all night! I really don't recommend staying here! Ctrip should review the hotel carefully! It's like this, and it's also listed for sale? It's absolutely false! There are pictures to prove it! This hotel is for you to stay, if you don't stay, there will be others to stay. Once you enter the room and pay the money, don't come to me if there is any problem! It doesn't work even if you come to me! It can't be solved. Breakfast is a bowl of rice noodles and an egg, no more!
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