Firstly I want to say i have spent around fifty years taking holidays abroad and have stayed everywhere from self catering apartments to five star all inclusive resorts so I know what i'm talking about. The Noelia is a three star hotel and is very good value for money. The staff from reception right through to the cleaners are friendly and efficient, the whole hotel is spotlessly clean,(not one single bug) the lifts are excellent, the pool area on the roof with excellent views is really lovely, sunbeds are comfortable, pool is 1.28 metres deep which is just right for a 5 foot 2 non swimmer !!Lifeguard on duty all the time. It lacks a pool bar but there is a vending machine for soft drinks, chocolate etc and you can always get your drink at the lobby bar and take it up.Pool towels rather thin. I can't comment on lunch or dinner because we were B&B but breakfast was very good, all the continental, rolls, pastries ,yoghurt,pancakes,cereals,fresh fruit as well as all the ingredients for a full English if that's your taste.I have read complaints about vegetables on the breakfast buffet, duh !!! International clientele, because you don't want it doesn't mean others won't and there was nothing lacking to make way for them. Bedrooms slightly old fashioned but beds very comfortable, rooms at the back can hear sports going on at the local gymnasium but it's a convenient city centre location so it's a trade off, wardrobe a bit small . Bathroom has bath and shower with a safety mat provided. Least said about the "entertainment' the better but I have found this to be the norm in most hotels, but there is a games room with pool tables etc. As I said good value in beautiful Puerto de la Cruz