Hotel Best Semiramis

Hotel Best Semiramis Reviews

Hotel Best Semiramis

C. Leopoldo Cólogan Zulueta, 12, Puerto de la Cruz, Canary Islands, 38400, SpainView Hotel Details
Hotel Best Semiramis
Hotel Best SemiramisHotel Best SemiramisHotel Best Semiramis
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1 night

Hotel Best Semiramis Guest Reviews

4/5
Very Good
106 review
Verified reviews
Location4.0
Amenities4.1
Service4.1
Cleanliness4.0
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All reviews(106)
Positive reviews(5)
Reviews with photos/video(3)
Negative reviews(1)
Stef T.
Standard Room
Stayed in Oct 2024
Couples
13 review
3.5/5
Posted on Nov 24, 2024
An overrated hotel. I would actually expect more as a 5-star hotel (already factored in the comments from other reviews so I have lowered my expectations). Breakfast is good, wide selection of choice, staff are friendly. Hotel facilities are ok, a small outdoor pool and another indoor pool plus gym and other facilities. What I find it disappointing is that the hotel is quite poorly maintained, for example walls in the corridor are a bit damaged. The cleanliness of the hotel room is another red flag: the bathroom sink was not clean. We saw a cockroach in the bathtub before we took a shower in one evening. The wall is also quite thin so you can clearly hear noise from other rooms. Location is not the best either: it’s fine if you stay in the hotel most of the time. But it takes a long time (and costs a lot) if you want to go to the main city Santa Cruz or even just to the South Airport.
Guest User
Stayed in Feb 2024
Solo travellers
11 review
4.5/5
Great
Posted on Mar 24, 2024
Booked a full board and food was up to expectations. However do note that drinks (alcohol, soft drinks and even water) are charged separately even under full board. The bed in the room was adequate and had a great unobstructed view of the coast.
Israel
Stayed in Jun 2023
Couples
1 review
4.7/5
Amazing
Posted on Jul 25, 2023
Excellent relation quality and price. Stunning views from The balcony
Guest User
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Sep 28, 2024
Good location. Good facilities. The staff is very friendly.
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JORGE JUAN
Stayed in Oct 2023
Couples
2 review
1.7/5
Posted on Dec 3, 2023
The first impression was good. I had 4 nights in different Bookings. The room had a broken sink. There was no service... no coffee, nothing, the phone to call doesn't work. More than 200 rooms 10 parking spaces... I mention it, they apologize and they solve it on the next reservation. And indeed everything is correct when we arrive. We're going to eat. The door closed and surprise, within 2 hours they had entered and stolen the laptop and tablet (everything was recorded) The surprise comes when I inform reception and you expect someone to come down with you to see what happened... Nothing. Let him inform the police. I'm perplexed... A 5 star hotel with thieves and they don't have cameras. There is no surprise about the theft. They are not interested in how they were able to get in... Nothing. And it seems like it comes from someone inside.... Horrible Never again.
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Guest User
Stayed in Oct 2022
Couples
1 review
4.7/5
Amazing
Posted on Nov 3, 2022
The buffet, the room... Everything perfect. We really wanted to enjoy SPA, but it's closed
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