Catalonia Las Vegas - Adults Only

Room was well equipped with necessities. But it wasn’t as spacious, balcony was there. Location id really good and have friendly staff. View from the hotel was AMAZING.

Really nice staff, yet quite noisy at any time...The walls and balcony doors are just useless...could hear maintenance sound of the terrace, peole chatting, and even TV programs from the next room all night...

We stayed at this hotel at the beginning of September the hotel could do with a bit of modernising and it would of been nice to have coffee and tea facilities in the bedroom but other than that we had a lovely stay hotel staff were friendly the food was lovely there are lots of shops around you for anything you need absolutely loved our stay

Ill start with the negatives Hotel is tired looking and needs some attention . The decor is dated ,there is one lift that does not stop level with the floor , this is a major trip hazard and needs attention ASAP. The dining room although nice amd big , it resembles a canteen there are no curtains or voils at the windows and no table clothes, every table we sat at was wobbly. The food was never hot unless you got it from the hotplate at the end where it is cooked in front of you . They do have a microwave but why should you have to reheat your food , again this is an environmental health issue and needs addressing, the lamps above the food are just lights they are not keeping the food hot . Now let's talk about the staff in the dining room / pool bar , I have travelled extensively and I have never come across such miserable members of staff with the exception of maybe 2 or 3 , they dont smile , no conversation no greetings . I ordered a canarian coffee from the pool bar it was ment to be made with condensed milk, lemon and cinnamon, what I ended up with was a flat white , I even pointed to it in the menu as her English wasn't good so she could see what I wanted. This same woman told me off like I was a naughty school girl while I was sat on a sunbed drinking a can of coke , she was rude waggling her finger telling me in her broken English I could only drink my own drink in my room , there was no sign that I could see to state this until I saw her taking the lifeguard to the board on the opposite side of the pool area and pointing at it then looking at me , if they dont want people to drink their own drinks the sign should be on the bar not on the wall on the opposite side of the pool area, I never went to the pool again nor did I spend another euro in the hotel , so by her being so rude to me the hotel lost revenue as I would have bought cocktails and beers for my husband . On arrival we had tea /coffee in our room we had a cup of tea but it was not replenished the whole week even though we asked at reception, our dirty teacups were not removed the entire time they were still there and dirty when we left on Tuesday. The sheets were not changed the while week and under the bed was thick with dust and obviously had not been swept for some considerable time . We were on the 11 floor with a sea view but the noise from the bar opposite was thudding until 11.30 so no sleep until it went off. The grass area around the pool needs cutting . Our balcony had a slope that was unnerving when your on floor 11 . Now the positives. The location is its selling point its right at the centre of the resort with beautiful views , The reception staff were always friendly and check in was quick and easy . The sunbed rule is very good , no reserving beds and if you leave for more than half an hour the lifeguard gaurd will remove the towels and put them on his table . Our room was clean although under the beds was not swept . The beds were very comfo

Just back from a week spent at the Las Vegas. Hotel is in need of a complete refurbishment some areas inside and out are looking tired. Check in was quick, our room plenty big enough. Coffee making facilities, TV, fridge. Food was OK nothing to get excited about. Breakfast was the best. Pool area nice but grass needs cutting. No sun bed wars as towels are removed if you are away from your lounger for an hour or longer. Entertainment in the evening was OK again nothing exciting, the worst part was trying to get a drink. It was table service but the waitress was very slow in coming around, if you got tired of waiting and went to the bar they would say sit down it's table service so not great. All in all an OK experience, would I go back not sure really. The hotel has a few things to improve in my opinion.