Best Hotels in Puerto de la Cruz, Spain

Just been back again for the third year, and we’ll definitely be back next year. We love this hotel. Amazing value for money, great pool area and pool bar, we love the hot tubs. We’re always sad to say goodbye to the friendly lizards. The rooms are great, air conditioned, good soundproofing and black out blinds. All of the staff are great. We never want to go home on our last day.

This is a top class hotel. This is the second time we’ve stayed here and it will definitely be our first choice for future visits. The rooms are spacious, spotlessly clean. The customer service is outstanding. Jose on reception is extremely helpful, professional and friendly. Everyone goes out of their way to make your stay special. Great breakfast, comfortable beds and fantastic shower. The location is perfect. Short walk to loads of fantastic restaurants. Would highly recommend and will be back. Just one tiny criticism. I wish there was a waste paper basket in the main bedroom.

With a stay at Hotel Don Candido in Puerto de la Cruz, you'll be within a 10-minute drive of Plaza del Charco and Lago Martianez Swimming Pools. This hotel is 0.7 mi (1.1 km) from Taoro Park and 1.2 mi (1.9 km) from Risco Belle Aquatic Gardens.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this hotel include a communal living room, tour/ticket assistance, and a banquet hall.Satisfy your appetite at the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, multilingual staff, and luggage storage.Stay in one of 23 guestrooms featuring Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers.

Apartment is very comfortable room, with balcony and table, indoor table, all kitchen comfort. Family is done almost every day. Very clean, very friendly staff, including at the reception. We were next to the restaurant on the floor, so a little noise in the evening, but next to enjoy the animations. The residence is well placed to walk in the city, car parked outside at a maximum of 5 minutes in adjacent streets. the staff explains how to go there ... Very happy with our stay.

Lovely clean hotel. Staff were friendly. Small bar area in the hotel to get drinks and snacks. Pool on roof was very cold and small. There is a supermarket a few minutes walk and lots of bars, cafes and restaurants with 2-15 minutes walk. The beach is also only around 5-10minutes walk Puerto de la Cruz is a beautiful place itself but is very quiet and we struggled to find bars with music and entertainment. Overall lovely hotel and great staff but would not go back as there isn't much going on for me

This hotel is excellent we loved every part of it. Stayed in room 620 ideal for reception/pool (level 7) and restaurant (level five) the hotel is spotless the staff are excellent and the sound of the sea each evening is soothing. Tips The hotel is a bit of a distance to the main town it’s very hilly and we only went down once you can walk a kind of cliff path but it’s full of stairs which after a while kills you and gets very tedious. Go out of the hotel walk to the top road go right and you will see a walkway with steps follow them down (they are called the Agatha Christie steps as there is a statue as she had a house there each step has a book title on them) just keep following the road down to the sea front loads of shops and restaurants plus the lido ( which is due to open soon) you can either walk back or get a taxi (4/5 euros) we didn’t bother going again as the Main Street above the hotel had many bar’s restaurants and shops very reasonable priced excellent service not much of a party time if you like that kind of thing down town will be better for you. Food Breakfast is amazing plenty of choice and easy to get through Evening meal got board quickly so used only a couple of times drinks expensive and didn’t approve they charged for water you pay for drinks on the way out or you can charge money to your room and top up when it runs out we preferred to pay as we go drinks wise we preferred to eat out and give to local family business etc. The pool The rule is no personal towels you need to hire them from reception ten euros (refundable with receipt) to change for fresh one one euro exchange but we found we could use both our own and the hotels the reason they like you to use them to show that you are staying there and haven’t sneaked in. The bar is good very professional service. The room Lovely views over the sea the bathroom has been the best I have ever had abroad lives the multi shower lights and the screen window trick great fun to play with tv is crap so we always take a fire stick power lead and remote control Wi-Fi is very good the codes allow two devices per ticket but you can have as many as you like we had three tablets two phones and a fire stick don’t forget to put in the code for your fire stick to make it work you might not get every thing you get at home but it’s better than the tv without it We booked with jet2 excellent transfers etc the excursions we booked was the body trip up the side of the island we managed to see whales and dolphins I do warn it will be a long day 11.45 we left and didn’t get back until eight pm if you don’t like rough conditions sea wise this trip might not be for you as four plus hours on a boat feeling sea sick isn’t much fun there is chance to swim off the boat the food was a bit naff not to everyone’s taste take a jumper it can start to get cold. Jeep trip to la gormera this involves taking a Fred Olsen ferry. Early morning start 7am from a restaurant just along from the hotel o

I stayed for 9 nights in this hotel in December 2023. My transfer to the resort was significantly delayed, over 4 hours, so I arrived tired & hungry. I went to Reception to check in & was told my room had been upgraded to include a balcony, I was also provided with 2 bags of food courtesy of the hotel as they were aware I was running late, sandwiches, fruit & water. I was surprised by this gesture but absolutely delighted. From that moment on I continued to be welcomed & felt the warmth of the staff, from the bar staff, kitchen staff & cleaning staff, everyone was courteous & friendly & made the hotel feel like my home for the 9 nights. The rooms are very clean, an older more authentic look to them but I fell in love with the place. The fridge worked which was good news too! The breakfast in the morning was excellent & plenty of choice. There was entertainment on at night, most of it was very good. The hotel does a deal where you can drink local alcohol & hot drinks for €14 per day (min 3 days), it was excellent value. I spent my birthday at the hotel & arrived back to my room to a card from the staff & a bottle of wine. I thoroughly enjoyed my stay and was made to feel very welcome. One word of warning…the hotel is a 15-20 walk from the beach & it’s a reasonably steep descent / ascent so it is tough on the legs…I’m 44 & of a medium fitness level & I found it tiring, so be aware of that.

Wanted to be sure as possible of a good break after a harrowing year so I read many hundreds of reviews before selecting the Monopol for a two week stay in March, and I am delighted I did! The perfect location and architecture are already well covered so I will move straight on to the negative issues raised in other reviews of which most (though not all) turned out to be unfounded. Like any hotel which never closes its doors the rooms, by necessity, are refurbished on a rotating basis. The room I was given was clearly recently renovated, lovely shower and plenty of storage, basic but attractive furniture and two single beds pushed together. No kettle, limited tv channels and poor in-room wi-fi (free wi-fi works perfectly in the beautiful patio area) but for a 3* hotel a lovely room all round. A special thank you to the cleaning staff who did a wonderful job and made me feel so at home! Despite being close to the old centre, crowd noise was never an issue. The hotel is not really on a main thoroughfare and the excellent street music was never intrusive. The church does chime the quarter hours from 7 am till 11pm but after a couple of days is just seemed to fade into the pleasant ambience. Rooms not facing the church would probably barely hear it. The free breakfast buffet is copious and extensive, but I think even Oliver would decide that one serving was enough. As a Brit I have to say that the bacon was an affront to the pig that provided it, and the sausage (if indeed it could be classed as sausage) an abomination. Plenty of fresh fruit and various cheese and processed meat slices if that’s your thing. Unlimited cereals to top up on as a backstop. Bread is thoughtfully provided stale for easy toasting. Coffee and juice machines are actually quite good, though busy even in the quiet period of my visit. There is a restaurant, the ‘Don Carlos’ which operates in a portion of the hotel and is clearly associated with it, but which the hotel seems reluctant to acknowledge. Understandably perhaps as it is a total tourist trap, leeching off the hotels beautiful location and providing awful, overpriced meals to passing trade (I suspect they probably have the breakfast contract). There are 50 better dining places within a 10 minute walk. But (rant over) I would recommend the Monopol unreservedly as the perfect base for a visit to Puerto de la Cruz for those who are not looking for a 24-hour Ibiza type experience or a luxury spa hotel with hot and cold running flunkies. For £1000 a week more you would perhaps get a better breakfast and probably a kettle, but you would find yourself in a characterless chrome and glass citadel perched high above the town, isolated from the beautiful beach and downtown area by a gruelling 30-minute hike. It is said that location is everything and the best location in Puerto de le Cruz is the Monopol hotel.

We were very satisfied with our holiday in this hotel. Location was really good a few metres and you are on the square with train station to Loro park. Opposite the hotel is shopping centre. Everything is near to you! I recommend Loro park, botanical garden and garden with orchids, very lovely. Food in this hotel was very tasty and good choice. Room was cleaned every day. Hotel stuff was very nice. Hotel is good for all age categories. Only bad thing was that you have to set up good temperature of water in bath and you have to be careful in bath because it is sliding. Otherwise very awesome Holliday!!

When you stay at Puerto Nest Hostel in Puerto de la Cruz, you'll be near the beach, within a 10-minute drive of Plaza del Charco and Lago Martianez Swimming Pools. This beach hostel is 0.4 mi (0.6 km) from Rambla de Castro Protected Area and 0.5 mi (0.8 km) from Garden Beach.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hostel also features a picnic area and barbecue grills.Take advantage of the hostel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 8 AM to 10 AM.Featured amenities include luggage storage, laundry facilities, and coffee/tea in a common area. A shuttle from the hotel to the airport is provided for a surcharge (available on request).Make yourself at home in one of the 6 guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.